Job
In this role, you coordinate collaboration between IT and operational areas, document processes, and analyze error reports to optimize the procurement platform. You are responsible for training and ensuring smooth operation and updates.
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Your role in the team
- As the central point of contact, you ensure the smooth operation of our procurement platform and coordinate collaboration between operational managers, IT, the platform provider, and other relevant departments.
- If something isn’t working or a question comes up, you’ll be the first point of contact for technical matters and provide initial support.
- You are familiar with our business processes and know how they are represented in the procurement platform. You document this knowledge, write instructions, and train users so that everyone can use the system with confidence.
- If something stops working, analyze and assess the error message. You can determine whether to fix the issue yourself or report it to the software provider’s support team. You then track the troubleshooting process and explore possible fixes.
- A system is a living entity—you identify optimization opportunities or potential for new processes, formulate the requirements together with your colleagues, and agree on how optimizations can be implemented and integrated into the system.
- During updates or release changes, you check from a business perspective whether everything is still working as intended and coordinate the steps through to go-live with all relevant departments and contacts.
- In your role, you will also be involved in various projects related to the procurement platform.
Our expectations of you
Education
- You have completed commercial training, hold a degree in business administration or economics, or have equivalent qualifications.
Qualifications
- Digitalization is nothing new to you. Ideally, you enjoy challenges in the IT environment and know how to bring IT and business processes together. You have already demonstrated this in your professional experience.
- You are intrinsically motivated to continuously develop your skills and, if appropriate, take on a technical leadership role in the future.
- Communication is key—you can interact with a wide range of audiences with ease and get your point across clearly and concisely. Strong communication skills and a willingness to help are very important to us.
- Teamwork is one of your outstanding strengths. You can work without detailed instructions, set your own goals, align them with the broader context, and pursue them persistently.
- Your strong English skills round out your profile.
What we offer
- 30 days of vacation
- Christmas bonus and vacation pay
- Comprehensive onboarding
- Employee Discount & Shopping Vouchers
- Sports Groups & Leisure Seminars
- Corporate fitness with Epassi (formerly Hansefit)
- Deutschlandticket subsidy
- Free parking
- 50% remote work
- Corporate Benefits
- Employee-oriented family business
- ROSSMANN Learning World
- ROSSMANN Onboarding Days
- Exclusive Coupons
Benefits
Health, fitness & fun
Food & drink
Higher take-home pay
Topics you will work on
Job locations
About your employer
ROSSMANN is one of the leading drugstore companies in Europe, with 56,500 employees in 4,361 stores. It has been expanding rapidly for years and is highly successful.
- Established Company
- Onsite, Hybrid, Full Remote
- Trade
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