Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you support IT with setting up and maintaining workstations, manage IT equipment during onboarding and offboarding, and provide on-site first-level support for hardware and software issues.
Job Technologies
Your role in the team
- Support onboarding and offboarding activities.
- Prepare, configure and hand over IT equipment (laptops, phones, etc.).
- Set up and maintain workstations and meeting rooms.
- Provide first-level on-site IT support for end users.
- Troubleshoot and resolve basic hardware and software issues.
- Support local office events with IT setup when required.
- Coordinate with the central IT team and Office Management on local operational tasks.
- Update and manage IT assets and related documentation.
- Escalate complex technical issues to the appropriate IT teams.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- Strong customer service mindset and excellent communication skills.
- Good knowledge of Windows, iOS, Microsoft 365, hardware setup and IT troubleshooting.
- Basic knowledge of MS Azure, Exchange, and Power Apps.
- Ability to work independently and organize tasks effectively.
- Reliable, proactive and hands-on approach.
- Comfortable working in an office environment and providing on-site support.
- Fluent (Mandatory)
- B1 or higher
- Any additional language is a plus.
Experience
- Enrolled student (Bachelor's or Master's) in Computer Science, Information Technology or a related field (or comparable practical experience).
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
More net
Job Locations
This is your employer
Gruner + Jahr AG & Co KG
Our team of passionate and dedicated employees work tirelessly to define content territories for companies and their brands. We continuously populate these territories with content, actions, and services in order to achieve relevance and attention. We are always present where content has a decisive influence on business success, making us the best possible partner.
Description
- Company Size
- 250+ Employees
- Company Type
- Digital Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Internet, IT, Telecommunication
Working Student IT Support
- Location
- Cologne
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
