Job
- Level
- Experienced
- Location
- Ulm
- Working Model
- Onsite
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will enhance the Aurea CRM system, analyze and optimize sales and marketing processes, conduct training for users internationally, and provide support for CRM-related inquiries.
Job Technologies
Your role in the team
- Administration, support, and further development of the Aurea CRM system at Uzin Utz.
- Preparation and delivery of CRM training sessions nationally and internationally.
- Conceptual consulting and requirements development.
- Analysis and optimization of marketing, sales, and service processes.
- Customer relationship management and customer value management.
- Contact person in first- and second-level support for CRM users.
- Rights management, mask design, and process definition of the CRM system.
- Management of interfaces to SAP / SAP BW and Typo3.
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Our expectations of you
Education
- Completed degree in Business Administration or Information Technology.
Qualifications
- Touchpoints with Aurea CRM are an advantage.
- Analytical work style and entrepreneurial thinking.
- Proficient knowledge of MS Office.
- Ideally, knowledge of SAP / SAP BW, common AI applications, and tools for marketing automation (e.g., Evalanche).
- Self-initiative, team spirit, and resilience.
Experience
- Advanced experience in the CRM environment as well as experience with analytical CRM topics.
- Experience in project management and ideally in managing IT projects.
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What we offer
- Our culture promotes reliability, passion, and competence.
- You benefit from the collective agreement of the chemical industry and additional benefits that promote your development.
- Challenging tasks in an advanced environment supported by AI technologies in everyday work.
- Options such as bicycle leasing, discounted sports and leisure offers (EGYM Wellpass), an employee canteen, as well as free supply of fruit, water, and tea.
- Flexible working time models that can be adapted to life situations.
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Benefits
Work-Life-Integration
Higher Take-Home Pay
Food & Drink
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Uzin Utz AG
Die Uzin Utz Aktiengesellschaft mit Sitz in Ulm ist ein Hersteller von Bodenverlegesystemen. Die Uzin Utz AG hat sich seit ihrer Gründung im Jahr 1911 vom regionalen Klebstoffhersteller zu einem weltweit agierenden Komplettanbieter für Bodensysteme entwickelt. Wikipedia
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
CRM Project Manager
- Location
- Ulm
- Working Model
- Onsite
- Diversity
- Open for all genders
