Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure the smooth operation of our IT systems by providing technical support, managing hardware and software, and further developing our digital infrastructure.
Job Technologies
Your role in the team
- As part of our IT team, you ensure that our systems, applications, and workstations operate reliably.
- You are the point of contact for our employees, assist with technical inquiries, and collaboratively develop our IT landscape with us.
- Support of our employees at the headquarters and in our hotels in first- and second-level support - from the point-of-sale system to the notebook.
- Support, procurement, and further development of our hardware and software landscape, including rollout, inventory management, and lifecycle management.
- Administration of our Microsoft 365 environment including user and license management, Exchange Online, Teams, SharePoint, and access rights.
- Support and further development of our hotel systems, especially MEWS (PMS), including user management, permissions, and interfaces.
- Administration of our network infrastructure (UniFi) including WLAN, VLANs, VPN, and site connections.
- Management of our telephone system (3CX) including extensions, queues, and call forwarding.
- Analysis and resolution of technical challenges as well as sustainable further development of our IT processes.
- Development and maintenance of documentation, standards, and automated processes in the IT sector.
- Support in the implementation of new digital solutions and the optimization of existing systems.
- Contributing to internal tools and automation solutions (e.g., Python/FastAPI/PostgreSQL) — if you're interested in development, we offer you the opportunity to get involved.
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Our expectations of you
Education
- A completed vocational training in the IT sector, e.g., as an IT specialist for system integration, or a comparable qualification.
Qualifications
- Proficient handling of Windows environments and Microsoft 365.
- Knowledge in user management, permissions, and IT security.
- A structured, independent, and solution-oriented way of working.
- Strong communication skills and enjoyment in supporting colleagues with technical challenges.
- Organizational talent and willingness to take responsibility for our IT landscape.
Experience
- Experience in the administration of IT systems and networks.
- Experience with hardware and software as well as enjoyment in troubleshooting.
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What we offer
- A permanent full-time position with flexible working hours.
- A bright office in the heart of Berlin or modern workplaces on the Baltic Sea.
- Home office options for your individual work-life balance.
- Individual training and development opportunities - professionally and personally.
- Plenty of room for your own ideas and active participation in shaping our IT processes.
- A respectful togetherness with short decision-making paths and open communication.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
VELA Hotels AG
VELA Hotels AG, based in Berlin, operates various hotel and gastronomy offerings along the German Baltic Sea coast. The company caters to both business and leisure travelers and was founded in 2018.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Hotel and Restaurant Industry, Tourism
IT System Administrator
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
