Job
- Level
- Experienced
- Location
- Berlin
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will address IT issues in Berlin, manage support tickets, conduct troubleshooting, and install and configure Windows systems and hardware on-site.
Job Technologies
Your role in the team
- Do you love solving IT problems quickly and systematically? For our location in Berlin, we are looking for an IT support specialist who not only handles tickets but also provides real solutions.
- Whether it's networking, Windows systems, or hardware – you're there when it counts.
- You document meticulously, install reliably, and think along.
- Acceptance and completion reporting of tasks in the ticket system.
- Documentation and classification of orders in the ticket system.
- Troubleshooting and resolution on-site.
- Verification of device technical settings.
- Configuration of devices according to specifications or documentation.
- IMAC (Install, Move, Add Change) on-site service at various locations within Hamburg.
- Software installation as part of a rollout, service request, or troubleshooting.
- Conducting initial and regular inventory (HW & SW).
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Our expectations of you
Qualifications
- Solid knowledge of IT infrastructures, networks, and system administration.
- Basic knowledge of IT security and data protection regulations.
- Good communication skills in German.
- Teamwork skills.
- Analytical thinking.
- Problem-solving skills.
Experience
- Experience with operating systems, especially Windows.
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What we offer
- Then bring your Class 3 driver's license too - and join the team!
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Job Locations
About Your Employer
Akkodis Germany GmbH
Akkodis Germany GmbH, part of the global Akkodis, provides comprehensive technology and engineering services. With a focus on digital transformation, the company supports businesses across various sectors.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT specialist IT support
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
