Job
- Level
- Experienced
- Location
- Cologne
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Temporary employment
Job Summary
In this role, you will ensure smooth IT operations on-site at schools and business customers, troubleshoot technical issues, document your work, install and maintain IT systems, and provide training for clients.
Job Technologies
Your role in the team
- You are on-site at schools and business clients, ensuring that IT functions reliably.
- You investigate disturbances, find pragmatic solutions, and document your work in the ticket system.
- You install, configure, and modernize IT workstations as well as network and server systems.
- You perform maintenance work and ensure the smooth operation of IT landscapes.
- You keep documentation up to date and share your know-how in our knowledge database.
- You are the point of contact for our clients and support them through training and professional consulting.
- You contribute your experiences and ideas to continuously improve our services and digital solutions.
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Our expectations of you
Education
- You have completed an IT-related vocational training or have proven professional experience in the field.
Qualifications
- You are very familiar with common PC operating systems in the MS Windows environment.
- Ideally, you have already worked with a ticketing system.
- You work independently as well as in a team and are willing to familiarize yourself with new topics.
- A good technical understanding, a strong service- and solution-oriented mindset, as well as a structured and meticulous way of working, distinguish you.
- You possess a Class B driver's license.
- Fluent in spoken and written German is assumed - English is an advantage.
Experience
- You have experience in supporting printers and other IT peripherals as well as in supporting networks.
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What we offer
- You can expect a varied role in building the IT division within the NetCologne Group, as well as an innovative and dynamic company with flat hierarchies that is focused on growth.
- In an exciting work environment with short decision-making paths, you are part of a friendly and highly motivated team.
- We are happy to support you in shaping your professional goals with tailored development measures.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
NetCologne Gesellschaft für Telekommunikation mbH
NetCologne is your regional provider for fast and reliable telecommunications services. We have been providing people in Cologne and the surrounding regions with fast connections for over 20 years. We offer you the entire range of modern communication technologies: In addition to classic telephony, Internet, mobile phone and TV services, the product range also includes professional IT and data center services for companies.
Description
- Founding Year
- 1994
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)Career Growth
3.2Workingconditions
3.6Culture
4.0Engineering
3.0
System Administrator Field Service
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
