Job
- Level
- Experienced
- Location
- Dortmund
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will develop IT service management processes, administer and optimize Jira and Confluence, and coordinate training and internal audits to ensure process quality.
Job Technologies
Your role in the team
- Almost 400 IT experts are shaping the future at Continentale - join them! From the very beginning, you will be given responsibility and room for creativity to help shape the digital transformation within our insurance group.
- Would you like to experience the exciting fusion of insurance and technology? We offer a variety of opportunities for you to leverage your individual strengths. Whether you have an affinity for software development, IT security, administration, project management, or other IT areas – join us with the goal of growing through challenging tasks and continuously developing your skills.
- In your team, you will encounter people who take responsibility and bring in their personal strengths. We exchange ideas and develop together. Are you like us? Then get involved:
- Your IT processes are in the best hands: you develop and implement new IT service management processes and ensure that process documentation and policies are always up-to-date and complete. Your focus is on the process for executing IT projects. Additionally, you organize training sessions to sustainably embed process knowledge within the company.
- Your expertise lies in process integration: you define and optimize interfaces between different IT processes and departments. In doing so, you ensure that the processes are seamlessly embedded into the overarching IT and corporate structure.
- You actively develop the Atlassian tools: You continuously administer, configure, and optimize our Atlassian tools (Jira, Confluence, Apps), especially for IT project and IT service management. In doing so, you actively shape the alignment and implementation of key IT processes.
- You always work responsibly: You take responsibility in IT projects and oversee the implementation of the developed measures from planning to realization.
- They ensure clarity and structure: they coordinate internal and external audits, monitor the implementation of findings, and ensure timely follow-up of measures.
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Our expectations of you
Education
- Education: You have a completed degree in (Business) Informatics, IT Management, or possess an equivalent qualification.
Qualifications
- Knowledge: You possess solid knowledge in the administration and configuration of Atlassian products, especially Jira and Confluence (including common apps). Your German language skills are at least at C1 level in speaking and writing.
- Personality: You are characterized by an analytical and conceptual mindset and actively contribute to the team with your communication and social skills.
- Collaboration: You work independently, in a structured and solution-oriented manner, and see yourself as a true team player who pursues common goals.
Experience
- Experience: You bring experience in IT service management (ideally following ITIL) as well as in designing, optimizing, and integrating IT processes into existing IT landscapes. You are confident in IT project management and take responsibility in projects — from planning to implementation. Additionally, experience in audit management (internal/external) as well as in quality assurance and measures tracking is desirable.
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What we offer
- Secure Job: We are a mutual insurance association and thus independent of shareholder interests. This protects us from takeovers and creates a secure workplace for our employees — even in uncertain times.
- Flexible working hours: We do not have core or minimum working hours. This allows us to offer you a good work-life balance between family, hobbies, and career.
- Mobile working: Stay flexible: You can work from home two days a week.
- Company pension scheme: Thinking today about tomorrow: We have the future in mind and therefore subsidize your company pension scheme.
- Comprehensive training program: Shaping a successful future: With our diverse range of internal and external training sessions, workshops, or coaching, we ensure that you stay up-to-date with the latest industry knowledge.
- Asset-building benefits & special payments: What's more: In addition to your salary, we pay you asset-building benefits as well as special payments in the form of Christmas and holiday bonuses.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Continentale Krankenversicherung a.G.
Continentale is an insurance association rich in tradition that offers security for customers and employees. Through reliable and calculable corporate policies, we enable our employees to enjoy solid career prospects.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Employer reviews
by devworkplaces.com
Total
(1 Review)2.8
Engineering
2.6Career Growth
2.0Workingconditions
3.4Culture
3.2
IT process manager specializing in Jira & Confluence
- Location
- Dortmund
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
