Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Fürth
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will handle IT support, manage service requests, configure hardware and software, and administer user rights. The focus is on supporting Microsoft Windows and 365 environments.
Job Technologies
Your role in the team
- Support and assistance for our customers in 1st and 2nd level IT support.
- Acceptance, analysis, and processing of fault reports and service requests.
- Error analysis and troubleshooting in the area of Microsoft Windows clients, servers, and Microsoft 365.
- Installation, configuration, and maintenance of hardware and software as well as IT workstations.
- Administration of users, permissions, and Microsoft environments.
- Documentation of disruptions, solutions, and work performed.
- Communication and coordination of more complex disruptions within the team as well as support until successful resolution.
- Support with maintenance tasks, system updates, and small IT projects.
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Our expectations of you
Education
- Completed training in the IT field, e.g., as an IT specialist for system integration, IT systems electronics technician, or IT systems sales professional, or a comparable qualification.
Qualifications
- Good knowledge of Microsoft Windows Client operating systems and Microsoft 365.
- Knowledge of Microsoft Server as well as user and permission management is desirable.
- Basic understanding of network technologies such as TCP/IP, LAN, WLAN, VPN, and firewalls.
- Strong service and customer orientation as well as enjoyment in direct contact with users.
- Independent, structured, and solution-oriented working style.
- Teamwork skills, reliability, and willingness to familiarize oneself with new technologies.
- Good oral and written German skills as well as English proficiency.
- Class B driver's license.
Experience
- Initial professional experience in IT support or in the management of IT workstations and end-users is advantageous.
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What we offer
- Independent and varied tasks.
- A secure job in a financially stable company.
- A team-oriented and friendly working environment with short decision-making paths.
- Opportunities for professional and personal development.
- Home office option in coordination with the respective area of activity.
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Job Locations
About Your Employer
Nigefa Computersysteme Gmbh
NIGEFA Computersysteme GmbH, based in Fürth since 1993, offers comprehensive IT services. The company supports its clients in IT support, infrastructure, Microsoft environments, and networks, as well as in digitalization topics. It primarily targets commercial clients and provides support, maintenance, and consulting from a single source.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT staff 1st & 2nd level support
- Location
- Fürth
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
