Job
- Level
- Experienced
- Job Field
- System, IT
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Dortmund
- Working Model
- Hybrid
Job Technologies
Your role in the team
- Responsibility for 2nd and 3rd level support for our IT services (hardware and software as well as mobile device management)
- Definition, evaluation and testing of necessary new IT products and maintenance of existing systems
- Supervision of IT support processes and implementation of these within our ISTM service suite
- Independent coordination with customers and external service providers
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Our expectations of you
Education
- IT training, e.g. as an IT specialist, with further training or comparable
Qualifications
- Knowledge of the ITIL framework, ideally ITIL certification
- Independent, solution-oriented way of working
- Service orientation, teamwork and communication skills as well as enthusiasm for new technologies
Experience
- Experience in service/application support for complex software and with all types of devices, Windows/iOS operating systems, Microsoft 365 products
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Job Locations
This is your employer
Thyssengas GmbH
Die Thyssengas GmbH mit Sitz in Dortmund ist eine konzernunabhängige Gesellschaft und zählt zu den führenden deutschen Erdgastransportnetzgesellschaften.
Description
- Company Type
- Established Company
- Working Model
- Hybrid
- Industry
- Power Sector, Economy