Logo Workstation AG Personalvermittlung

User Help Desk Specialist

Job

  • Level
    Experienced
  • Location
    Berlin
  • Working Model
    Onsite
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this role, you will support a global platform, troubleshoot issues, manage requests from business areas, and create system documentation to meet customer needs.

Your role in the team

Essentially, you will be responsible for the following tasks:

  • Application support and responsibility for a globally deployed platform
  • Error localization and troubleshooting
  • Requirements management with the business units for the further development and adaptation to customer needs
  • Creating system documentation and operational concepts

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Our expectations of you

Education

  • Completed IT training with professional experience or a degree in computer science

Qualifications

What you should bring:

  • High customer orientation, strong communication skills, a pronounced ability to grasp new concepts, and enthusiasm.
  • Independent, structured, and results-oriented working style
  • Teamwork, commitment and resilience as well as a sense of responsibility
  • Excellent Turkish, German, and English skills

Experience

  • Experience in Customer Service / Help Desk / Customer Service / Customer Support

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Job Locations

  • Location Berlin

    Germany

More about the Recruiting Agency

Workstation AG Personalvermittlung

Workstation AG Personalvermittlung

Founded in 2002, Workstation AG is an established company in personnel services based in Berlin, offering tailored solutions for its clients.

Description

  • Company Type
    Recruiting Agency
  • Working Model
    Hybrid, Onsite
  • Industry
    Recruitment Agency
Logo Workstation AG Personalvermittlung

User Help Desk Specialist

Location
Berlin
Working Model
Onsite
Diversity
Open for all genders

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