Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will support a global platform, troubleshoot issues, manage requests from business areas, and create system documentation to meet customer needs.
Your role in the team
Essentially, you will be responsible for the following tasks:
- Application support and responsibility for a globally deployed platform
- Error localization and troubleshooting
- Requirements management with the business units for the further development and adaptation to customer needs
- Creating system documentation and operational concepts
This text has been machine translated. Show original
Our expectations of you
Education
- Completed IT training with professional experience or a degree in computer science
Qualifications
What you should bring:
- High customer orientation, strong communication skills, a pronounced ability to grasp new concepts, and enthusiasm.
- Independent, structured, and results-oriented working style
- Teamwork, commitment and resilience as well as a sense of responsibility
- Excellent Turkish, German, and English skills
Experience
- Experience in Customer Service / Help Desk / Customer Service / Customer Support
This text has been machine translated. Show original
Job Locations
This is your employer
Workstation AG Personalvermittlung
Founded in 2002, Workstation AG is an established company in personnel services based in Berlin, offering tailored solutions for its clients.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
User Help Desk Specialist
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
