Job
- Level
- Lead
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Project, DevOps
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you lead projects for front-to-back process optimization and develop digital solutions in collaboration with internal stakeholders, while guiding your team through implementation.
Job Technologies
Your role in the team
- You will take on the independent leadership of subprojects within the Private Bank transformation project for "Front-to-back process optimization" and lead a team of several project managers, with whom you will oversee a portfolio of digitization and automation projects.
- You identify digital process improvements together with contacts in Operations, physical and digital sales channels (Mobile/Online Banking, branches, HGB sales, intermediaries, remote consulting, call center), product areas, as well as group control functions (Legal, AFC, Compliance, etc.).
- You develop optimized target processes in the interests of customers and the bank from these levers by utilizing AI and "agentic banking," traditional robotics automation, and further developing service workflows—wherever possible as an STP process; your focus is on advancing service processes in sales, operations, and customer self-service.
- You work closely with business architects and IT developers and take on delivery responsibility; in this role, you specify the technical requirements in the target architecture, create an implementation plan, and implement it together with the IT team.
- You maintain the roadmap and reporting for the overall initiative, prepare project proposals and updates for senior management, coordinate resource requirements, and escalate critical developments.
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Our expectations of you
Education
- You hold a university degree in (business) informatics or business administration and have a proven track record of successfully implementing complex programs and portfolios.
Qualifications
- You possess excellent analytical skills, work in a structured manner, demonstrate high initiative, and have strong communication, problem-solving, and stakeholder management skills.
- You work confidently in dynamic environments, prioritize effectively, respond flexibly to ad hoc challenges, and promote the development of team members through constructive, open feedback.
- You have business-fluent English skills and basic German knowledge.
Experience
- You have already gained experience in disciplinary leadership of employees or effectively led larger project teams consisting of business and IT representatives, either functionally or substantively.
- You are proficient in agile and waterfall project management methodologies; experience with BPMN or RPA technologies such as Camunda or Blue Prism is an advantage.
- In addition, you possess solid knowledge in storytelling and creating presentations for senior management; consulting experience is a plus.
- You possess industry knowledge in the retail banking or wealth management environment as well as relevant experience in the digitalization of product and service processes and in the use of AI applications.
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What we offer
- We offer a wide range of services that cover all your professional and personal needs.
- Benefit from services such as counseling for difficult life situations and programs to promote mental health.
- With offers to maintain your personal health and a conducive work environment, the bank helps you stay physically fit.
- Benefit from offers such as comprehensive check-up examinations, vaccination programs, and advice on healthy living.
- Benefit from offerings such as support from the pme Family Service, the FitnessCenter Job, flexible working time models (e.g., part-time, job tandem, hybrid work), as well as a comprehensive culture of diversity, equal opportunities, and participation.
- Benefit from offers such as pension contribution plans, banking services for employees, company bicycles, or the Deutschlandticket.
- Since the benefits vary slightly depending on the location, please contact your recruiter for specific questions.
- The position is offered on a full-time and part-time basis.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Deutsche Bank AG
At Deutsche Bank, we see ourselves as a progressive technology company that can gain new market share through innovative ideas. We're investing significant resources into digital transformation so that our customers can have faster, more flexible access to us through all channels. And by leveraging data, we can automate processes and make the bank more efficient and easier to manage.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Team Leader F2B Process Digitization
- Location
- Frankfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
