Job
- Level
- Experienced
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
Job Summary
In this job, you serve as the primary contact for IT inquiries, analyzing and documenting technical issues, providing solutions, sharing your knowledge with the team, and actively contributing to process optimization.
Job Technologies
Your role in the team
- You are the first point of contact for IT questions - friendly, solution-oriented, and patient.
- You analyze, troubleshoot, and document technical issues.
- You continuously learn and share your knowledge in training sessions.
- You actively contribute, improve processes, and work closely with other departments.
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Our expectations of you
Education
- An IT qualification or comparable certification.
Qualifications
- Technical interest and expertise in Windows operating systems and standard applications (Microsoft 365).
- Strong communication skills in German (at least C1) and English.
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What we offer
- A secure job at one of the leading healthcare companies.
- An engaged, collegial team that shares knowledge, works collaboratively, and grows together.
- Flat hierarchies, short decision-making paths, and a wealth of know-how.
- Independent work with plenty of room for your ideas.
- Flexible and mobile working in a rotating system between 6 a.m. and 6 p.m., including a laptop and company mobile phone.
- 30 days of vacation.
- Individual training opportunities, both internal and external, e.g., through our MEDIAN Academy, to realize your development potential.
- A company pension scheme.
- A modern workplace in the heart of Leipzig, directly at the "Gottschedstr." stop with excellent public transportation connections.
- Ride a company bike of your choice for work and leisure and save costs.
- If you come by bike or go for a jog during your break, a shower is available for refreshing afterwards.
- Attractive employee discounts at well-known brands (Corporate Benefits).
- Team celebrations and events.
- Enjoy a balanced lunch menu in our cafeteria at discounted prices.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
MEDIAN Kliniken GmbH & Co. KG
MEDIAN ist ein modernes Gesundheitsunternehmen mit rund 120 Rehabilitationskliniken, Akutkrankenhäusern, Therapiezentren, Ambulanzen und Wiedereingliederungseinrichtungen und ca. 15.000 Beschäftigten in 14 Bundesländern. Als größter privater Betreiber von Rehabilitationseinrichtungen mit etwa 18.700 Betten und Behandlungsplätzen besitzt MEDIAN eine besondere Kompetenz in allen Therapiemaßnahmen zur Erhaltung der Teilhabe.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT Service Desk Agent
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
