Logo LOXXESS AG

IT Administrator Second Level Support

Job

  • Level
    Experienced
  • Job Field
    IT, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Herrieden
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will serve as the primary contact for IT support, installing and configuring client systems, managing network infrastructures, and handling central IT systems such as antivirus and cloud services.

    Job Technologies

    Your role in the team

    • First point of contact for 1st/2nd level support and responsible for smooth IT operations.
    • Support with installation, configuration, and support of client systems (notebooks, PCs, printers, ThinClients, and smartphones).
    • Management of the network infrastructure at the remote sites.
    • Support for core IT systems such as antivirus/security, backup, monitoring, Citrix farm, and M365 cloud.
    • Creation and maintenance of technical documentation for our knowledge database and quick guides for end-users.
    • Support in coordinating external partners and service providers.

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    Our expectations of you

    Education

    • Completed vocational training or studies in IT-related field.

    Qualifications

    • Knowledge in networking (TCP/IP, DNS, DHCP, VLAN, WLAN, Routing, Switching).
    • Excellent communication skills, a strong service orientation, and a pronounced team spirit.
    • Very good German skills (C1) and good English skills (B2).

    Experience

    • Career changers with the desired professional experience are also very welcome.
    • Experience in IT support with professional users and end-users.
    • Experience in IT Service Management and ITIL certification is desirable.

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    Benefits

    Work-Life-Integration

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    Health, Fitness & Fun

    Topics that you deal with on the job

    Job Locations

    • Location Herrieden

      91567 Bayern

      Germany

    This is your employer

    LOXXESS AG

    LOXXESS AG

    Die LOXXESS AG hat sich auf komplexe Outsourcing-Projekte in der Industrie- und Handelslogistik spezialisiert. Für die Kunden unterschiedlichster Branchen werden auf Basis individueller Konzepte maßgeschneiderte Logistik- und Fulfillmentlösungen entwickelt und umgesetzt.

    Description

  • Company Size
    250+ Employees
  • Founding year
    1998
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Logistics, Transportation
  • Logo LOXXESS AG

    IT Administrator Second Level Support

    Location
    Herrieden
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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