Job
In this role, you will enhance process analyses in the area of Process Mining, implement key metrics, and create dashboards to continuously improve the customer experience.
This listing has been machine translated. Show original
Job technologies
Your role in the team
- Would you like to put your analytical expertise into practice and gain exciting insights into process mining? Then join our Performance & Process Analytics team in Karlsruhe or Montabaur and help us continuously improve our processes and customer experience.
- Managing and further developing our process analyses in the field of process mining. This includes implementing process KPIs and creating suitable dashboards and visualizations.
- You will strategically develop existing data models to gain deeper insights into our processes, particularly the customer journey, and continuously improve the customer experience.
- You will familiarize yourself with our business processes and use the application to translate them into meaningful visualizations.
- You support the training of internal users and help share knowledge about our solutions.
- You participate in workshops, support process analysis, and take on tasks related to data verification.
- In addition, you independently conduct ad hoc process analyses.
Our expectations of you
Qualifications
- Do you enjoy understanding complex relationships, analyzing data, and deriving new insights from it? Then ideally, you have the following qualifications:
- You are a master’s student in (business) mathematics, computer science, statistics, economics, or a comparable degree program.
- Initial exposure to process mining is a plus. Knowledge of Celonis solutions is an advantage.
- You are characterized by analytical and abstract thinking, a structured approach to work, and a solution-oriented mindset.
- Strong communication, presentation skills, and creativity round out your profile.
- You independently explore new subject areas and always approach challenges with a solution-oriented mindset.
- Proficiency in MS Office is required.
- Fluent German skills.
Experience
- Ideally, you already have practical programming experience and knowledge of query languages such as SQL.
What we offer
- Attractive salary.
- A strong community of team players.
- Trust-based working hours with flexible scheduling and the option to work remotely up to 40% of the time.
- Numerous training opportunities online and offline.
- Discounts on 1&1 products and a range of leisure activities.
- Company restaurant.
- Free drinks and fresh fruit.
Benefits
Food & drink
Health, fitness & fun
Work-Life-Integration
Topics you will work on
Job locations
About your employer
Als einer der großen netzunabhängigen Telekommunikationsanbieter setzt die Drillisch Online GmbH mit einem umfassenden und innovativen Portfolio an Dienstleistungen und Produkten aus dem Bereich mobiler Sprach- und Datenkommunikation regelmäßig neue Impulse am deutschen Mobilfunkmarkt.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
Employer reviews
- Career growth
- 2.7
- Working conditions
- 3.0
- Engineering
- 3.0
- Team culture
- 2.7
More jobs
These jobs might also interest you
Hello, let's say WE! We - the HUK-COBURG Insurance Group - are among the top 10 in Germany. Founded over 90 years ago, we are now the leading insurer for private households with over 13 million customers and the largest German auto insurer. Our...
The role As a Forward Deployed AI Engineer, you go directly into our specialist departments, understand the processes, and develop production-ready AI and automation solutions that will fundamentally change the way the entire GGW Group operates. You do...
Operation, monitoring, and further development of the network infrastructure. Administration and configuration of firewalls, routers, and switches. Ensuring network availability, performance, and security. Participation in IT security concepts and...
