Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Munich
- Working Model
- Onsite
Job Summary
In this role, you will manage cross-site IT infrastructures and handle 1st- and 2nd-level support tasks while working on technical projects aimed at optimizing the systems.
Job Technologies
Your role in the team
- Support, administration, and further development of our cross-site IT infrastructure.
- Focus on 2nd-Level Support as well as taking over tasks in 1st-Level Support.
- Structured recording, processing, prioritization, and documentation of tasks, disruptions, and requests in the ticket system.
- Administration of Windows workstations, Windows servers, Active Directory, Group Policies, and Microsoft 365.
- Administration and further development of the network and communication infrastructure, including site networking, VLAN, routing, firewall, and VPN.
- Administration and further development of virtualized server environments with VMware and Hyper-V, as well as conducting P2V migrations.
- Supervision and monitoring of data backup with Veeam.
- Ensuring client and server security through patch and update management, endpoint security, and other IT security measures.
- Implementation, integration, and migration of IT systems and practice management systems.
- Independent implementation and coordination of IT projects, especially when taking over and integrating new locations - from coordinating with employees and external service providers to adjusting IT and network infrastructure, as well as migrations, rollouts, and system implementations.
- Coordination and support of external IT service providers in projects and ongoing operations, especially at remote locations.
- Technical support for additional GIG locations, primarily remotely and on-site as needed.
- Support and training for medical professionals and other staff in their daily IT operations.
- Maintenance and continuous development of IT documentation as well as technical processes and standards.
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Our expectations of you
Education
- Completed training as an IT specialist for system integration (m/f/d), IT systems electronics technician (m/f/d), or a comparable IT qualification.
Qualifications
- Solid knowledge of Windows Server and Client environments, Active Directory, Group Policies, and Microsoft 365.
- Good knowledge of server virtualization with VMware and/or Hyper-V.
- Good knowledge in the administration and troubleshooting of networks and cross-site IT infrastructure; knowledge of VLAN, routing, firewall, and VPN is an advantage.
- Knowledge in patch management, endpoint security, and fundamental IT security concepts.
- Very good spoken and written German skills.
- Class B driver's license.
- Willingness to undertake regular business trips to our locations and facilities, mainly within Bavaria.
- Structured, process-oriented, and meticulous working style with a high standard for traceable technical documentation.
- Ability to independently organize tasks, prioritize them according to urgency and impact, and reliably follow up.
- Willingness to take responsibility for one's own topics and projects and to drive them forward independently.
- High service orientation, team spirit, and a professional approach to medical and administrative users.
Experience
- Experience with data backup, ideally with Veeam.
- Experience in 2nd-level support and in structured analysis and resolution of technical issues.
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What we offer
- A varied IT role with a broad range of technical responsibilities.
- A high degree of personal responsibility and creative freedom in organizing and implementing one's own tasks.
- Participation in numerous cross-site IT projects.
- A combination of on-site technical work in Munich, remote support for additional locations, and regular on-site assignments.
- Collaboration with internal contacts and external IT service providers.
- A appreciative working atmosphere in a dedicated team.
- Central location in Munich-Bogenhausen.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Algesiologikum GmbH
Algesiologikum GmbH is an established medical center in Munich specializing in pain therapy, pursuing a cross-sector approach to improve the quality of life for patients.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
IT Specialist for System Integration / IT System Administrator
- Location
- Munich
- Working Model
- Onsite
- Diversity
- Open for all genders
