Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Internship / school internship
- Salary
- from 15 € Gross/Hour
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you assist users in the IT Service Desk by handling queries, documenting in the IT service management system, and helping resolve complex IT issues effectively.
Job Technologies
Your role in the team
- You support our users in the IT Service Desk with the provisioning, setup, and support of hardware and software.
- You receive inquiries and fault reports, process them in a structured manner, and document them in our IT service management system.
- You also analyze more complex IT problems and actively contribute to their sustainable resolution.
- You communicate transparently with users and ensure a high level of service quality.
- You assist in the planning and implementation of diverse IT projects.
- You contribute to the continuous improvement of our IT service processes.
This text has been machine translated. Show original
Our expectations of you
Education
- Ongoing studies in Computer Science, Business Informatics, or a related field.
Qualifications
- Basic knowledge in IT support or a strong interest in IT topics.
- Analytical thinking skills and a structured approach to work.
- High service orientation and strong communication skills.
- Proactivity and reliability.
Experience
- Good knowledge of MS Office, ideally with initial experience in ticketing systems.
This text has been machine translated. Show original
What we offer
- An open and collegial team that supports you — even beyond the onboarding process.
- Permanent position as a working student.
- Flexible working hours.
- Appropriate compensation (€15.00 hourly wage).
- Corporate benefits with attractive discounts.
- Fresh fruit & vegetables in the office.
- Various company events.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
More net
Food & Drink
Job Locations
This is your employer
Medicover GmbH
Medicover in Germany is an internationally oriented healthcare company based in Sweden. Since the company was founded in 1995, Medicover has continuously developed and expanded. Our teams of doctors and medical professionals take pride in guaranteeing patients the best possible quality. In 2019, Medicover already had more than 19000 employees from 14 countries - including clinics, practices, blood collection centers as well as laboratories. Medical care services of the highest experience - that is our claim at Medicover!
Description
- Founding year
- 1995
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector
Werkstudent IT Operations
- Salary
- from 15 € Gross/Hour
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
