Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Erlangen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you design IT system solutions, install and maintain servers and networks, provide customer support at 2nd and 3rd levels, ensuring data security and systematic documentation of processes.
Job Technologies
Your role in the team
- You don't just want to manage IT systems, but create real solutions? Perfect! With us, you'll find a diverse mix of projects, support, and personal development opportunities:
- Meaningful Projects: You will oversee exciting IT projects - from planning to implementation - and support our clients with tailored hardware and software solutions.
- IT you can touch: Installation, configuration, and maintenance of servers, networks, and workplace systems are part of your daily routine. You ensure everything runs smoothly - and if not, you're there to fix it.
- Customer contact with depth: In 2nd- and 3rd-level support, you assist our customers with advice and support, also on-site. You monitor systems, troubleshoot issues, and ensure smooth operations.
- Security is a top priority: You manage user accounts and permissions, handle Active Directory and Group Policies - and ensure data security through backups and restorations.
- Documentation with the system: Your comprehensive documentation helps us to continuously improve processes and configurations.
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Our expectations of you
Education
- You have completed an IT apprenticeship and perhaps already one or two years of professional experience? Then you are exactly right with us!
Qualifications
- Flexible - with a Class B driver's license, to be able to be on-site with the customer when needed.
- Having organizational talent - and maintaining an overview, even when things get hectic.
- Team players are - and not afraid of our office dogs.
Experience
- We are looking for people who: love IT - and are familiar with Sophos, are comfortable in the Windows Server environment, and have experience with Veeam is a plus, but not a must.
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What we offer
- We are a well-coordinated team that interacts on an equal footing - without large hierarchies, but with lots of humor, openness, and creativity.
- With us, you can expect: Flexibility: Whether it's remote work, a company car, or a mobile phone with private use.
- Work-Life Balance: We support you with flexible working hours and a relaxed work environment - including a dog-friendly office!
- Further development: Personalized support and exciting projects help you to fully realize your potential.
- Community: From shared lunches and team events to Christmas parties - our team spirit is never in short supply.
- Extras: Free drinks, fruit, and charging stations for electric cars complete the package.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Raphael Frasch GmbH
Raphael Frasch GmbH is an established IT system house based in Erlangen, providing a wide range of IT services since 1989. The company focuses on IT consulting and security, supporting small and medium-sized enterprises in the Nuremberg metropolitan area.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system administrator
- Location
- Erlangen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
