Job
In this role, you take care of technical support for our hardware and software products, handle support requests, assist sales, and conduct training while mastering complex technical challenges.
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Your role in the team
- You will be responsible for the technical support of our hardware and software products.
- You handle first and second-level support requests via phone, email, and our ticket system.
- You act as an interface between customers, sales, product management, and the development department.
- You support the sales team on-site at trade fairs.
- You support our development department on-site at customer locations and are ready to accompany customers during testing phases.
- The development and support of applications/measurement tasks are also your responsibility.
- You plan and conduct training sessions.
Our expectations of you
Education
- You have completed a university degree or vocational training in electrical/information technology or a comparable qualification.
Qualifications
- You already have basic knowledge of programming.
- You quickly understand complex topics and find a solution for them.
- You have a proactive attitude, strong team and communication skills, and enjoy collaborative work.
- You have very good spoken and written skills in German and English.
Experience
- You preferably already have experience in the fields of automotive bus systems and network technology.
Benefits
Health, fitness & fun
Work-Life-Integration
Topics you will work on
Job locations
About your employer
IPETRONIK GmbH & Co. KG is an established company specializing in mobile measurement technology, DAQ software, and engineering services. With solutions for the automotive industry, aerospace, and industry, it contributes to safe and sustainable mobility.
- Established Company
- Onsite, Hybrid
- Industry, Production
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