Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bergkirchen
- Working Model
- Onsite
Job Summary
In this role, you take care of technical support for our hardware and software products, handle support requests, assist sales, and conduct training while mastering complex technical challenges.
Your role in the team
- You will be responsible for the technical support of our hardware and software products.
- You handle first and second-level support requests via phone, email, and our ticket system.
- You act as an interface between customers, sales, product management, and the development department.
- You support the sales team on-site at trade fairs.
- You support our development department on-site at customer locations and are ready to accompany customers during testing phases.
- The development and support of applications/measurement tasks are also your responsibility.
- You plan and conduct training sessions.
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Our expectations of you
Education
- You have completed a university degree or vocational training in electrical/information technology or a comparable qualification.
Qualifications
- You already have basic knowledge of programming.
- You quickly understand complex topics and find a solution for them.
- You have a proactive attitude, strong team and communication skills, and enjoy collaborative work.
- You have very good spoken and written skills in German and English.
Experience
- You preferably already have experience in the fields of automotive bus systems and network technology.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
IPETRONIK GmbH & Co. KG
IPETRONIK GmbH & Co. KG is an established company specializing in mobile measurement technology, DAQ software, and engineering services. With solutions for the automotive industry, aerospace, and industry, it contributes to safe and sustainable mobility.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Technical Support Engineer
- Location
- Bergkirchen
- Working Model
- Onsite
- Diversity
- Open for all genders
