Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Kassel
- Working Model
- Onsite
Job Summary
In this role, you support the IT support team by processing tickets related to hardware and software issues, installing systems, and documenting IT processes to ensure smooth operations within the company.
Job Technologies
Your role in the team
- Support in IT support: accepting and processing tickets as well as assisting employees with hardware and software issues.
- Installation and maintenance of hardware and software: setting up workstations including installations, updates, and replacement of IT equipment.
- Documentation of IT processes: creation and maintenance of manuals, FAQs, and system documentation.
- Support for IT projects: participation in projects such as rollouts, migrations, or the introduction of new tools.
- Error analysis and troubleshooting: Assistance with analyzing malfunctions as well as independently resolving simple issues, e.g., with applications, services, or hardware.
- Maintenance and inventory of IT assets: management of hardware inventories and documentation in the asset management system.
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Our expectations of you
Education
- Enrollment for a full-time degree program in Computer Science, Business Informatics, or Information Technology.
Qualifications
- Basic knowledge of Microsoft applications and Windows environments
- Basic understanding of IT security
- Open and friendly demeanor
- Good German and English skills
- Teamwork skills
- Structured, reliable, and solution-oriented way of working
Experience
- Experience with network technologies (LAN, WAN, VPN) and hardware components
- Initial experience in IT support / Helpdesk and administration
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What we offer
- Independent working
- flexible working hours considering the requirements of studies
- Attractive compensation
- Social benefits, company pension scheme
- Employment in an internationally operating company
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Me-automation Projects Gmbh
ME-Automation Projects GmbH, part of the Mitsubishi Electric Group, specializes in process automation and offers tailored solutions for various industries.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Working student in IT
- Location
- Kassel
- Working Model
- Onsite
- Diversity
- Open for all genders
