Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Greven
- Working Model
- Onsite
Job Summary
In this role, you assist customers with technical inquiries regarding our practice software, providing support via phone and chat. You configure systems, address error messages, and ensure optimal software usage through hotline support.
Your role in the team
- As a staff member of our service hotline, you will assist our customers with all questions regarding our products and provide telephone support to customers in handling the practice management software (software operation, error messages, etc.).
- Hotline support for our medical software via chat, phone, email, and remote maintenance.
- Consulting, configuration, and operation of customer systems.
- Recording customer requests to customize our software.
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Our expectations of you
Education
- A vocational training or comparable qualifications in the field of IT or medicine (e.g., MFA / Medical Assistant).
Qualifications
- Flexibility and team spirit.
- Good knowledge of German.
- Ideally, knowledge of Praxis-EDV.
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What we offer
- Space for your ideas: Thinking outside the box, adding your own accents – this is gladly welcomed here.
- Flat hierarchies: This means short decision-making paths and implies that your ideas can be implemented quickly.
- Moving forward together: We support you so that you can develop your talents and continue to grow.
- Strong Community: A warm atmosphere, a culture of informal address, and great team cohesion characterize us.
- Office in an old villa on the Ems with plenty of space and individual workstations, garden, bistro, kicker, and much more.
- Good transport connections: Whether by car or public transport - you can reach our office comfortably by all means.
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Job Locations
This is your employer
Interdata Praxiscomputer Gmbh
InterData Praxiscomputer GmbH is an established company specializing in the development and distribution of hardware and software for medical practices. It offers comprehensive services, including support for patient records and appointment scheduling, and is known for its premium service.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
InterARZT Support Staff
- Location
- Greven
- Working Model
- Onsite
- Diversity
- Open for all genders
