Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Unterschleißheim
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for the entire release management process, coordinating various departments, and ensuring compliance with IT security standards in release management.
Your role in the team
- Overall responsibility for the Release Management process as well as all involved departments and associated services within the scope of the contract.
- Central role in customer management as the single point of contact for release management, including service reviews, steering committees, and escalations.
- Ensuring governance, compliance, and IT security in accordance with GDPR, BSI, contractual, and regulatory requirements in release management.
- Planning, controlling, and continuous improvement of release management as well as stabilizing and further developing a process-oriented IT operation.
- Technical leadership of the involved teams as well as the evaluation of manufacturer information, security updates, technical innovations, and the derivation of necessary release and update measures.
- Management of software deployment, tracking all release-related CI, software, and version information, as well as responsibility for documentation, acceptance criteria, testing, and approvals.
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Our expectations of you
Education
- Completed degree in Computer Science, training as an IT specialist for system integration, or comparable qualifications.
Qualifications
- Strong quality, risk, and safety awareness, as well as a solid understanding of client/workplace services, data center and infrastructure operations, and application and business process operations.
- Customer service orientation, team skills, strong communication, control, and escalation abilities, as well as very good German and good English skills, a Class B driver's license, and willingness to travel.
Experience
- Several years of experience in IT Service Management or in the Managed Services sector, as well as in the professional leadership of distributed teams with a process-oriented approach.
- Experience in planning and documenting release packages, test reports, acceptance documents, rollback scenarios, release plans, and operational documentation with client management and software distribution solutions.
- Experience in the public sector, ideally in a judicial or administrative environment, as well as solid ITIL knowledge (ITIL/PRINCE2 certification or comparable expertise).
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What we offer
- With a comprehensive range of offerings from the Bechtle Academy, personalized career planning, expert and leadership programs, manufacturer certifications, and much more, you continuously develop and never stand still.
- This showcases our attractive occupational disability insurance as well as our company pension scheme with a subsidy of up to 100 percent.
- Depending on the position and department, we enable you to undertake (international) assignments at one of our locations across Europe.
- At the workplace of the future, you will receive the latest technical equipment and work in an innovative environment.
- Benefit from an attractive and sustainable vehicle offer including a fuel card, which you can also use privately.
- Our comprehensive onboarding program MIKADO, a training plan tailored specifically to your role, and a dedicated contact person ensure your perfect start with us.
- In your independently managed projects, you can get to know our diverse clients and gain insights into a wide range of industries.
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Benefits
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Bechtle AG
Bechtle is a leading IT company in Europe and operates around 70 system houses in Germany, Austria and Switzerland. The e-commerce companies in 14 countries ensure reliable IT services and enable companies to fully exploit their potential
Description
- Company Size
- 50-249 Employees
- Founding year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Trade, Internet, IT, Telecommunication
Employer reviews
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(2 Reviews)4.1
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