Job
- Level
- Experienced
- Location
- Hamburg
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will capture and process customer inquiries in 2nd level onsite support, focused on Windows clients, iOS, and network and telecommunications. You will utilize ticket systems and assist in individual projects.
Job Technologies
Your role in the team
- Second Level Support
- Onsite support at the client's location in the areas of Windows Client, iOS, as well as network and telecommunications.
- Recording and processing customer inquiries
- IT support work based on various tickets and individual project assignments.
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Our expectations of you
Education
- Completed training as an IT specialist - application development, IT specialist - system integration, industrial systems technician, IT commerce specialist, PC and network specialist, assistant for computer science or a comparable qualification.
Qualifications
- Knowledge of current Windows operating systems
- Knowledge of current standard applications such as Office products, Adobe, etc.
- Good knowledge of German and English at B1 level.
- Driver's license Class B
Experience
- Experience with ticketing systems is an advantage.
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Benefits
Health, Fitness & Fun
Higher Take-Home Pay
Food & Drink
Work-Life-Integration
Job Locations
More about the Recruiting Agency
puro Personaldienstleistung GmbH
As an established recruiting agency, puro Personaldienstleistung GmbH offers comprehensive services in personnel placement and consulting to assist companies in their search for top talent.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Technician 2nd Level Onsite Support
- Location
- Hamburg
- Working Model
- Onsite
- Diversity
- Open for all genders
