Job
- Level
- Experienced
- Location
- Essen
- Working Model
- Hybrid, Onsite
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will develop SAP CRM solutions focused on customer analytics, optimize processes to enhance customer experience, and implement reports and dashboards to support data-driven decision-making.
Job Technologies
Your role in the team
- Development and implementation of SAP CRM solutions with a focus on customer analysis and segmentation as well as predictive analytics.
- Analysis and optimization of existing CRM processes to improve the customer experience.
- Design and implementation of reports and dashboards to support data-driven business decisions.
- Integration of SAP CRM with other SAP modules and external systems.
- Collaboration with specialist departments to identify and implement new requirements.
- Conducting tests and ensuring the quality of the implemented solutions.
- Support and training of end users.
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Our expectations of you
Education
- Completed apprenticeship or degree in (business) informatics, business administration, or a comparable qualification.
Qualifications
- Solid knowledge of ABAP and/or ABAP Objects.
- Analytical, solution-oriented, independent, and structured way of working as well as team spirit.
Experience
- Experience in the development and implementation of SAP CRM solutions, ideally with a focus on Customer Analytics.
- Experience working with SAP BI or other Business Intelligence tools is an advantage.
- Understanding of business processes in the area of CRM and Customer Experience Management.
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What we offer
- A secure job in a dedicated team with flat hierarchies and a collectively agreed salary including holiday and Christmas bonuses.
- 30 vacation days per year + free on December 24th and 31st, flexible working hours of 38.5 hours per week, and the possibility of working from home.
- Charging stations for motor vehicles.
- Attractive and high-quality work equipment (e.g., ergonomic office furniture, laptop).
- Company-wide onboarding event, individual and specialized training, and access to virtual learning platforms.
- Family Service - Consultation from parental leave through childcare to caregiving topics.
- Extensive additional benefits such as discounted meals in the company restaurant, access to the Corporate Benefits Portal, corporate sports and health programs, occupational pension schemes, and discounted TÜV inspections for all eligible employees.
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Benefits
Health, Fitness & Fun
Higher Take-Home Pay
Work-Life-Integration
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
TÜV NORD
The TÜV NORD Group is a large technical service provider with over 7,000 employees. We are leaders in the market due to our technical expertise and wide range of engineering support, testing and servicing activities in the Systems, Mobility, Certification, Energy and Systems Engineering divisions. Our Academy also provides training and international services.
Description
- Company Size
- 250+ Employees
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Other Sectors
Employer reviews
by devworkplaces.com
Total
(1 Review)Engineering
2.8Career Growth
3.2Culture
3.0Workingconditions
3.6
SAP CRM developer customer analytics
- Location
- Essen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
