Job
- Level
- Experienced
- Location
- Ludwigsburg
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will handle technical issues, conduct installations and commissioning of POS systems, and train new customers and retail partners on using the systems.
Your role in the team
- Technical support for our customers and trade partners
- Installation, setup, and commissioning of our point-of-sale systems at customer sites
- Technical onboarding of new clients
- Analysis and resolution of technical issues
- Preparation and configuration of hardware and point-of-sale systems
- Support with technical questions related to hardware, software, network, and peripherals
- Conducting technical training for customers and trade partners
- Close collaboration with the Sales and Purchasing departments
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Our expectations of you
Education
- Completed technical or IT training or a comparable qualification and/or relevant professional experience
Qualifications
- Good technical understanding and enjoyment in analyzing and solving problems
- Basic knowledge in the areas of hardware, networks, and IT infrastructure
- Independent, conscientious, and solution-oriented work approach
- Enjoyment in direct contact with clients and a friendly demeanor
- Very good German in spoken and written form
- Class B driver's license
- Willingness to work on-site at our clients' locations
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What we offer
- An attractive workplace in our office in Ludwigsburg
- Varied tasks including technical support, installation, and direct customer contact
- Open atmosphere & flat hierarchies
- Steep learning curve & rapid assumption of responsibilities
- Regular team events
- Young team & cool office
- Attractive bonuses
- Market-compliant compensation with willingness to overpay depending on your qualifications and professional experience
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
About Your Employer
Leaf Systems GmbH
Leaf Systems GmbH is an established software company based in Mannheim that offers innovative cash register systems and digital solutions for the hospitality and gastronomy sectors. It serves a variety of food service businesses, from small cafes to large hotels.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT support technician
- Location
- Ludwigsburg
- Working Model
- Onsite
- Diversity
- Open for all genders
