Job
In this role, you will plan and configure networks and infrastructure, manage customer projects, resolve issues, and advise users on network components and security concepts.
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Job technologies
Your role in the team
- Management of customer projects in the area of network and infrastructure.
- Planning, setup, and configuration of networks according to customer requirements.
- Configuration of routers and switches (e.g., VLANs, trunks, STP, LACP, port security).
- Establishment and maintenance of routing concepts - especially OSPF and BGP.
- Establishment and operation of site networks (VPN, MPLS/provider connections - depending on the customer environment).
- Customer support via phone, ticketing system, and on-site at the customer's location.
- Systematic identification and resolution of occurring issues using diagnostic and monitoring tools.
- Consulting internal and external users on the selection and deployment of network components and solutions.
- Analysis and resolution of performance and availability issues (latency, packet loss, routing issues).
- Support in the operation and maintenance of our systems and network infrastructures.
- Creating system and network documentation (topologies, IP plans, rule sets, change documents).
- Conducting training sessions for clients (e.g., basic handling, best practices, operations).
- Support of the support team leadership, possibly also taking on managerial tasks.
Our expectations of you
Qualifications
- Solid knowledge of network technologies (Switching & Routing).
- Experience in configuring routers and switches.
- Understanding of network security (e.g., segmentation, ACLs/firewall fundamentals, best practices).
- Structured, comprehensible, and self-organized way of working.
- High commitment.
- Excellent team and communication skills.
- Excellent German and very good English skills, both written and spoken.
- Quick comprehension and high willingness to learn.
- Are you a team player and ready to work in a dynamic environment?
- Are you able to think analytically and quickly find solutions to problems?
- Are you communicative and able to explain complex technical information clearly, and do you have an understanding of IT security concepts and best practices?
- Do you also have solid knowledge in the areas of network technologies, server operating systems, and databases?
Experience
- Ideally, you are a graduate or trained (IT) specialist (specialization: System Integration) with several years of professional experience — or a career changer with practical knowledge and several years of experience in the IT industry.
- Experience with routing protocols, especially OSPF and BGP.
What we offer
- A relaxed, friendly team and surprisingly a lot of fun – with flat hierarchies and short decision-making processes.
- State-of-the-art data centers and professional infrastructure.
- 30 days of vacation per year.
- Company pension scheme.
- Regular training and development.
- Home office is possible (depending on tasks - but on-site remains on-site).
- Complimentary drinks and snacks.
- WellPass for Fitness & Health.
- Weekly back fitness at the workplace with a personal trainer.
- Team Nanny, who prepares delicious meals for everyone every day.
- Animal-friendly environment - we have 3 office dogs as part of the team.
- Diverse expertise in IT project management, data center operations, and network infrastructure, as well as in sales and marketing.
Topics you will work on
Job locations
About your employer
PLUTEX GmbH is an experienced Managed Service Provider focusing on server management and hosting solutions. With its own data centers in Bremen and Bielefeld, the company guarantees fast internet connections for its customers.
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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