Job
In this role, you will handle internal ticket requests, analyze issues, manage network and server resources, and document disruptions in Windows environments. Additionally, you will engage in IT security and field support.
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Job technologies
Your role in the team
- Internal user support via the ticket system (1st/ 2nd/ 3rd level)
- Independent fault analysis and sustainable problem resolution
- Management and administration of network and server resources
- Structured documentation of disruptions, troubleshooting, systems, and IT environments
- Work in environments with Windows Server from version 2012, Active Directory, Exchange, SharePoint
- Participation in the areas of server infrastructure, virtualization environments, and IT security (firewalls, spam and antivirus protection)
- Use in network technologies such as TCP/IP, LAN, and VPN
- Perception of field support activities
Our expectations of you
Education
- Completed degree in Computer Science or relevant vocational training in the IT field
Qualifications
- Solid knowledge of network and server landscapes
- Creative, independent working style as well as enjoyment of teamwork
- Fluent in German and English
Experience
- Experience in analyzing and troubleshooting hardware requirements and issues.
- Practical experience in working with ticketing systems
What we offer
- Company car - also for private use
- Our equity-based Eiffage corporate participation program
- In-house seminar program for professional and personal developmentBenefit from our Job-Rad program and attractive discount advantages with over 800 top brands (Corporate Benefits)
- Partially funded sports programs by Eiffage Infra-Bau
Benefits
Work-Life-Integration
Health, fitness & fun
Job locations
About your employer
Die Eiffage Infra-Bau SE bringt mit ihren Tochterunternehmen mehr als 150 Jahre Erfahrung im Bauen mit – deutschlandweit sowie im europäischen Ausland und in Asien. Wir planen und bauen, betreiben Infrastrukturen und produzieren Baustoffe. Seit vielen Jahren sind wir im Verkehrswege-, Ingenieur- und Hochbau etabliert.
- Established Company
- Onsite, Hybrid
- Construction, Real Estate, Building Services
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