Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 55.000 € gross/year
- Location
- Bocholt
- Working Model
- Onsite
Job Summary
In this role, you serve as the first contact for employees facing logistics system issues, conduct error analysis, optimize processes, and develop WMS solutions tailored to the needs of various departments.
Your role in the team
- First Level Support & Troubleshooting: You are the first point of contact for our employees regarding questions and issues related to our logistics systems and provide quick and solution-oriented support.
- Error analysis & support management: You analyze error situations, independently develop solutions within your knowledge, and coordinate the escalation to our internal hotline and support teams for more complex issues.
- Process Optimization: You analyze existing work, business, and value creation processes and develop efficient and future-oriented solutions together with the specialist departments.
- Further development of our WMS solutions: You will oversee, optimize, and develop IT-based warehouse management solutions (WMS) and actively participate in the introduction and implementation of new warehouse processes.
- On-site IT: You are responsible for the local IT technology in our warehouse areas - from installation and configuration to optimizing MDE devices, printers, and scanners.
- Documentation & Knowledge Transfer: You create and maintain process descriptions, training materials, as well as IT-related documentation, ensuring that knowledge is transparent and sustainably accessible.
- Interface role: You work closely with logistics, IT, and other internal contacts, bringing in your technical and process expertise.
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Our expectations of you
Education
- You have completed commercial or IT-related training, a degree in IT and/or logistics, or a comparable qualification.
Qualifications
- You bring with you any willingness to travel, a strong IT affinity, and a process-oriented as well as conceptual way of thinking.
- You have a good understanding of logistical processes and their IT support.
- You are characterized by an independent and goal-oriented work style, good organizational skills, and a high level of motivation.
Experience
- Ideally, you bring several years of experience in a logistics or IT-related environment as well as in application support.
- Ideally, you already have experience working with Warehouse Management Systems (preferably PSI).
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What we offer
- For us, qualification counts — regardless of age, gender, disability, sexual orientation/identity, as well as social, ethnic, and religious background.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
- 💻Company Notebook for Private Use
- 🚙Company Car
- 🍰Employee Stock Option
- 📱Company Phone for Private Use
- 👴🏻Company Retirement Provision
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Fiege Logistik Stiftung & Co. KG
Wir gehören zu den führenden zehn Logistikdienstleistern in Europa mit 15.000 Mitarbeitenden an 150 Standorten in 15 Ländern weltweit. Wir bieten als familiengeführtes Unternehmen nicht nur spannende und vielfältige Aufgaben, sondern auch moderne Arbeitsplätze in einem vertrauensvollen Umfeld mit motivierten Teams.
Description
- Founding Year
- 1873
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Employer reviews
by devworkplaces.com
Total
(3 Reviews)3.3
Workingconditions
3.4Engineering
3.0Culture
3.5Career Growth
3.6
Key User IT
- Salary
- from 55.000 € gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.from 34.978 € net/year · Tax class I
- Location
- Bocholt
- Working Model
- Onsite
- Diversity
- Open for all genders
