Job
- Level
- Experienced
- Job Field
- Project
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Bremen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you coordinate customer inquiries and internal processes, ensure timely project delivery, and actively support the optimization of internal workflows.
Your role in the team
- Do you love to keep an overview and get things rolling? Perfect! Because with us, you are the central interface between customers, the team, and internal departments. With your organizational talent, you ensure that inquiries, processes, and projects run smoothly — and that our customers always feel well taken care of.
- You are the primary contact for our clients and handle professional correspondence via email and phone.
- You coordinate customer inquiries as well as internal interfaces and keep track of deadlines, priorities, and responsibilities.
- You ensure a high level of service and make sure that target and time objectives are met.
- You support project management and project controlling.
- You actively contribute to the development and optimization of our internal processes and workflows.
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Our expectations of you
Education
- A successfully completed commercial apprenticeship.
Qualifications
- A strong customer and service orientation as well as a friendly, communicative personality.
- Technical affinity and interest in digital processes and tools.
- Good IT skills.
- Very good knowledge of German as well as good knowledge of English, both spoken and written.
Experience
- Ideally, you already have professional experience in the fields of IT project assistance and/or service coordination.
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What we offer
- Varied tasks in a motivated team that practices flat hierarchies.
- An open corporate culture with short decision-making processes - your voice counts here.
- Flexible working hours and continuous training so you can excel professionally and privately.
- We think long-term – and support your path to the top.
- Your place of work is Bremen, but you have the option for hybrid work.
- Personal onboarding during your Welcome Week with a Buddy and mentoring.
- Bonus models & regular feedback sessions, personal responsibility & career opportunities for your perspective.
- Subsidy for sports and fitness offers & corporate benefits, Jobrad, and healthy snacks and drinks in the office.
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Benefits
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
Capricorn Consulting GmbH
Capricorn ist eines der führenden IT-Systemhäuser im norddeutschen Raum mit Hauptsitz in Bremen und Niederlassung in Hamburg. Für unsere Kunden planen und realisieren wir im Team technologisch anspruchsvolle IT-Projekte on-premise oder in der Cloud. Wir begleiten unsere Kunden in der digitalen Transformation und setzen Impulse als ein Partner auf Augenhöhe.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT service & project coordination
- Location
- Bremen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
