Job
- Level
- Experienced
- Location
- Bremen
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you assist employees in using software, handle administrative tasks in our ERP system, conduct internal training sessions, and optimize processes while transferring knowledge to colleagues.
Your role in the team
- After comprehensive onboarding, you will support our employees by phone and in person in using the software.
- Handling administrative tasks in our ERP system (openVIVA) and DMS.
- Responsibility for testing new features, including documentation.
- Knowledge transfer to colleagues and specialized departments.
- Conducting internal employee training sessions.
- With increasing experience, you will also become more involved in the analysis and optimization of business processes within the ERP system.
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Our expectations of you
Education
- Successfully completed vocational training as an insurance clerk, or alternatively, a commercial vocational training with very good practical knowledge in the ERP environment.
Qualifications
- With your good spoken and written English skills, you also support our English-speaking colleagues.
- Passion and curiosity to truly understand topics, combined with joy in practical implementation.
- Excellent comprehension for client and colleague perspectives: You want to understand exactly what an inquiry is about and always keep the impact on the overall process in mind.
- Willingness to help colleagues - You provide appropriate solutions and bring the right perspective.
- Results and goal orientation.
- Willingness to serve and a service-oriented mindset.
- Creative and communicative personality, you are a team player.
- Independent, goal-oriented, and reliable work approach with a high level of commitment.
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What we offer
- A secure employment relationship with flexible working hours.
- Option for mobile working (remote).
- Modern, conveniently located workplace with good technical equipment, height-adjustable desks, and free beverages.
- 30 days of annual leave, one day off on Christmas Eve and New Year's Eve, as well as a half-day off on your birthday.
- Performance-based compensation.
- Occupational health insurance - supplementary insurance.
- Various special benefits such as:
- Subsidies for the Germany Ticket or your travel expenses.
- Asset-building benefits and company pension scheme.
- Corporate fitness at EGYM Wellpass.
- Employer-funded group accident insurance for the private sector.
- Subsidy for external childcare.
- Personal support from a mentor during your onboarding period.
- Further education and training: Support through a variety of offerings and in-house English courses at the Bremen location.
- Employee events: Regular company-wide internal events, such as our Lampe & Schwartze Tournament, our summer party, and many other events.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
About Your Employer
Lampe & Schwartze KG
Die Lampe & Schwartze Group bietet Unternehmen Versicherungslösungen für komplexe Risiken und außerordentliche Deckungsvolumina. National und international, mit einer beispiellosen Expertise für globale Unternehmungen, Produkte und Warenströme.
Description
- Founding Year
- 1858
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
IT helpdesk & user coaching - 1st level support
- Location
- Bremen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
