Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Duisburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will install, test and configure workplace systems, manage 1st and 2nd level support requests, and organize moves and the replacement of outdated hardware.
Job Technologies
Your role in the team
- Installation, testing, configuration, deployment, and repair of workstation systems, 1st and 2nd level support.
- Independent analysis and resolution of desktop infrastructure issues in accordance with ISO 9001 standards.
- Organization of the exchange of outdated hardware models for current model series.
- Management of hardware inventory.
- Processing of hardware and software orders.
- Coordination of workplace system relocations.
- Coordination of planning, commissioning, and supervision of the execution of renovation and relocation projects in the branches.
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Our expectations of you
Education
- You have completed vocational training as an IT specialist for system integration or possess comparable skills; initial professional experience is advantageous, especially in First and Second Level Support.
Qualifications
- You have knowledge of Microsoft Windows (11) and Microsoft Office applications (LTSC).
- You are a team player and an organizational talent.
- You have good spoken and written skills in German and English, and preferably also knowledge of French.
Experience
- Experience with support applications (ticket systems) and Microsoft Access is also desirable.
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What we offer
- Collaboration with international colleagues (m/f/d) on challenging IT projects in a secure and appreciative work environment.
- An intensive onboarding process on-site that will prepare you optimally for your job with us.
- Flex Office with up to 50% hybrid working model.
- An attractive salary, supplemented by performance-based bonuses.
- Employer-funded retirement plans and asset-building benefits.
- Bank products at attractive prices, numerous health and sports services, bicycle and IT leasing, discounted Germany ticket, and more.
- 30 days of annual leave plus additional options for special leave and unpaid leave.
- A centrally located site directly at Duisburg Main Station.
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Benefits
Work-Life-Integration
More net
Job Locations
This is your employer
TARGOBANK AG & Co. KGaA
At TARGOBANK, we pride ourselves on being one of the best Omnikanal-Banken in Deutschland. With 7,500 employees at 350 locations, we are always able to offer our private, business, and corporate clients individualized solutions – in person, over the phone, or online. Our goal is to make banking as simple and intuitive as possible for everyone. With your help, we can continue to move TARGOBANK forward!
Description
- Company Size
- 250+ Employees
- Founding year
- 1926
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
IT Support Analyst
- Location
- Duisburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
