Job
In this role, you will install, test and configure workplace systems, manage 1st and 2nd level support requests, and organize moves and the replacement of outdated hardware.
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Job technologies
Your role in the team
- Installation, testing, configuration, deployment, and repair of workstation systems, 1st and 2nd level support.
- Independent analysis and resolution of desktop infrastructure issues in accordance with ISO 9001 standards.
- Organization of the exchange of outdated hardware models for current model series.
- Management of hardware inventory.
- Processing of hardware and software orders.
- Coordination of workplace system relocations.
- Coordination of planning, commissioning, and supervision of the execution of renovation and relocation projects in the branches.
Our expectations of you
Education
- You have completed vocational training as an IT specialist for system integration or possess comparable skills; initial professional experience is advantageous, especially in First and Second Level Support.
Qualifications
- You have knowledge of Microsoft Windows (11) and Microsoft Office applications (LTSC).
- You are a team player and an organizational talent.
- You have good spoken and written skills in German and English, and preferably also knowledge of French.
Experience
- Experience with support applications (ticket systems) and Microsoft Access is also desirable.
What we offer
- Collaboration with international colleagues (m/f/d) on challenging IT projects in a secure and appreciative work environment.
- An intensive onboarding process on-site that will prepare you optimally for your job with us.
- Flex Office with up to 50% hybrid working model.
- An attractive salary, supplemented by performance-based bonuses.
- Employer-funded retirement plans and asset-building benefits.
- Bank products at attractive prices, numerous health and sports services, bicycle and IT leasing, discounted Germany ticket, and more.
- 30 days of annual leave plus additional options for special leave and unpaid leave.
- A centrally located site directly at Duisburg Main Station.
Benefits
Work-Life-Integration
Higher take-home pay
Job locations
About your employer
At TARGOBANK, we pride ourselves on being one of the best Omnikanal-Banken in Deutschland. With 7,500 employees at 350 locations, we are always able to offer our private, business, and corporate clients individualized solutions – in person, over the phone, or online. Our goal is to make banking as simple and intuitive as possible for everyone. With your help, we can continue to move TARGOBANK forward!
- 250+ Employees
- 1926
- Established Company
- Onsite, Hybrid
- Banking, Finance, Insurance
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