Job
- Level
- Experienced
- Location
- Hamburg
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will handle first and second-level support, manage servers and devices via Microsoft Intune, and oversee applications, printers, and phone systems.
Job Technologies
Your role in the team
- First- and Second-Level Support (ticket handling, user support for hardware and software issues on-site and remotely, as well as coordination of external service providers).
- Server administration (Microsoft and Linux).
- MDM administration via Microsoft Intune for managing end devices and software distribution.
- Management and migration of iPhone solutions in Telekom's Business Service Portal (BSP).
- Performing installations, upgrades, MS patches on servers as well as clients and firmware updates.
- Administration and system support of specialized applications, including problem analysis and resolution, as well as documentation.
- Maintenance of our printers and the telephone system.
- Provision of workstations including operating system installation.
- Setup of on-site workplaces.
- Management of various software solutions with support from external service providers.
- Warehouse activities (coordination of orders, inspection of goods receipt, etc.).
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Our expectations of you
Education
- A successfully completed apprenticeship as an IT specialist (m/f/d) or a comparable long-term professional experience in the IT sector.
Qualifications
- You are proficient in using the MS 365 product family programs and are familiar with Entra, Microsoft Active Directory, and MS-Intune.
- You have solid knowledge in the areas of firewall and AV solutions.
- You are proficient in handling Windows operating systems Windows Server 2019-2025 as well as client systems Windows 11 (installation and support).
- Ideally, you already have practical experience with DATEV and Citrix.
- Excellent German and business-fluent English skills are a given for you.
- You are characterized by team and communication skills as well as an independent and goal-oriented way of working.
- You are committed, flexible, and enjoy solving complex issues.
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What we offer
- A challenging and diverse field of activity.
- Practical and interdisciplinary onboarding in a young team with flat hierarchies and dedicated contacts.
- A respectful and appreciative collaboration in a collegial and open work environment.
- Financial and time support for your professional development.
- Participation in regular networking/team events.
- 13 salaries and a transportation allowance (Deutschlandticket).
- A direct applicant bonus of EUR 3,000.00 gross.
- 30 days of vacation per year (Christmas Eve and New Year's Eve are also free).
- You have an attractive workplace in Hamburg's HafenCity.
- We support parents through a kindergarten allowance.
- Numerous corporate benefits and the option of Jobrad leasing.
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Benefits
Health, Fitness & Fun
Job Locations
About Your Employer
Esche Schümann Commichau
Esche Schümann Commichau is a respected firm in Hamburg that supports both companies and private individuals in legal, tax, and audit-related matters. The multidisciplinary team of lawyers, tax advisors, and auditors provides comprehensive services for national and international clients. Since its founding in 1822, the firm has established itself as one of the leading firms in Germany.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Law, Finance, Economics