Job
- Level
- Lead
- Job Field
- IT, Scrum, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Lübeck
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will oversee the service architecture and client ecosystem, develop client management services, lead a product team, and manage the product backlog for continuous improvement of solutions.
Job Technologies
Your role in the team
- As a Technical Lead/Product Owner, you ensure that the approximately 20,000 end devices of our employees at Dräger operate reliably, so that colleagues can focus on what matters: making technology for life possible.
- In the Client Workplace area of global IT, you actively shape the service architecture and product strategy, taking professional responsibility for the entire client ecosystem.
- End-to-End responsibility for our client management services (e.g., software distribution, patch management, endpoint security, device lifecycle).
- Further development of the product in collaboration with customers, management, and the product team.
- Managing the product backlog including moderation of user story workshops.
- Monitoring SLAs and product KPIs as well as their regular optimization.
- Development of sourcing strategies (Make-or-Buy).
- Technical leadership of the 14-member product team: You set priorities and technical direction, promote the professional development of the team, and ensure clear task distribution.
- Planning, controlling, and monitoring the product budget.
- Building external networks and partnerships.
- Managing service providers.
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Our expectations of you
Education
- Successfully completed university degree.
Qualifications
- Knowledge of Agile methodologies: DevOps, Kanban, etc.
- Comprehensive know-how in IT operations of client solutions (e.g., MEM/Intune, SCCM/ConfigMgr, Autopilot, Software Deployment).
- Interest in "Leading Edge" technologies.
- Know-how in modern leadership concepts (including Agile Leadership, Transformational Leadership).
- Fluent English skills.
- Through your empathetic nature, you facilitate understanding between cultures and inspire yourself and others with future-oriented ideas and methods.
- At the same time, you keep the needs of your clients and the team in mind and successfully implement the further development of Dräger client solutions.
Experience
- Task-related professional experience as well as budget and international project responsibility.
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What we offer
- Mobile working within Germany is possible.
- Collaborative working in Lübeck: Anytime in our modern, bright workspaces - our "home port".
- Attractive pay according to the applicable collective agreement, including various special payments.
- 30 days of vacation entitlement plus company-regulated special leave days.
- Flexible working hours.
- Contributions to (occupational) retirement provision.
- Discounted employee shares.
- Individual onboarding and onboarding.
- Professional development opportunities and coaching.
- Private leisure and professional development programs.
- Company sports and prevention courses.
- Health center and fitness studio.
- On-site daycare and parent-child offices.
- Family service with 24/7 emergency hotline.
- Subsidized company restaurant.
- Good transport links & parking facilities.
- Attractive insurance benefits through our affiliated broker (Mapra Assekuranzkontor GmbH).
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Benefits
Work-Life-Integration
- 🏠Home Office
- 👔Textile Service
- 🏝Extra Holidays
- 🅿️Employee Parking Space
- 🚌Excellent Traffic Connections
- ⏸Educational Leave/Sabbatical
- ⏰Flexible Working Hours
Higher Take-Home Pay
- 🚎Public Transport Allowance
- 🚙Company Car
- 📱Company Phone for Private Use
- 🛍Employee Discount
- 💻Company Notebook for Private Use
- 👴🏻Company Retirement Provision
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Drägerwerk AG & Co. KGaA
More than 300 employees all over the world leave our "Global IT Footprint". It doesn't matter where our IT teams are located. We work more closely together and create the best support for all business processes at Dräger today and in the future.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
IT Technical Lead Client Workplace
- Location
- Lübeck
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
