Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Kassel
- Working Model
- Onsite
Job Summary
In this role, you will handle incident reports in the ticket system, conduct error analysis, resolve hardware and software issues, and manage IT assets like desktops and laptops, both on-site and remotely.
Job Technologies
Your role in the team
- You log fault reports accurately and process them in the ticket system.
- You reliably troubleshoot hardware and software issues.
- You conduct fault analyses and troubleshoot issues both on-site and remotely.
- You install software and carry out hardware rollouts.
- You are responsible for the department-specific IT software and maintain the Microsoft Active Directory.
- You inventory and document our IT assets.
- You manage end devices such as desktops, laptops, printers, and other hardware.
This text has been machine translated. Show original
Our expectations of you
Education
- You have completed vocational training as an IT specialist or possess a comparable qualification.
Qualifications
- You are a team player, communicative, resilient, and customer-oriented.
- You work solution-oriented and enjoy efficiently resolving problems.
- You are proficient in German, both spoken and written.
- You work independently and in a structured manner, even in stressful situations.
Experience
- You have initial experience in 1st and 2nd level support.
This text has been machine translated. Show original
What we offer
- A varied activity at a modern workplace with a "Leading Employer".
- Flexible working hours for a balanced work-life balance.
- Onboarding in your area of responsibility through a dedicated contact person and a committed team.
- Freedom for independent and self-responsible work.
- Performance-based and attractive compensation.
- Company pension scheme and family budget.
- Numerous corporate benefits.
- Annual development discussions, diverse training and further education opportunities.
- Good transport connections.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Job Locations
This is your employer
AGAPLESION gAG
AGAPLESION is a leading provider of comprehensive medical care in Germany. We operate more than 100 facilities nationwide, including 23 hospitals with over 6,300 beds, 38 nursing and care homes with over 3,000 Places for residents, as well as 885 assisted living units, four hospices, 34 medical care centers, 16 outpatient care services and a training academy.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Healthcare, Social Sector
IT Supporter
- Location
- Kassel
- Working Model
- Onsite
- Diversity
- Open for all genders
