Job
- Level
- Junior
- Job Field
- IT, System
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will prepare laptops, set up user accounts, and assist employees in IT support with technical inquiries, as well as maintain and document the network infrastructure.
Job Technologies
Your role in the team
- Preparation & Setup of Laptops: Installation, configuration, and updating of macOS and Windows endpoints.
- IT onboarding: Creating user accounts, configuring new workstations, providing standardized templates.
- First-Level Support: Assisting employees with technical questions, software installations, system updates, and security patches.
- IT Support: High-quality support via various communication channels (email, ticket system, on-site).
- Network Infrastructure: Maintenance and monitoring of office networks (routers, switches, firewalls, WLAN) as well as security and troubleshooting.
- Documentation: Creation and maintenance of technical manuals, inventory lists, system documentation, and network topologies.
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Our expectations of you
Education
- Enrollment at a university or college, ideally in a technical degree program (e.g., Computer Science, Business Informatics, or similar).
Qualifications
- Proficient handling of Windows systems and ideally macOS systems.
- Understanding of network technology as well as common hardware components.
- Structured and independent working style as well as a high level of service orientation.
- Very good German and English language skills, both written and spoken (at least C1 level).
- You can work between 15 and 20 hours per week.
Experience
- Initial practical experience in IT support or system administration.
- Experience in handling user accounts, access rights, and IT ticketing systems.
- Initial experience with Powershell and Unix shells.
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What we offer
- Office-First Company.
- Modern air-conditioned office with plenty of natural light.
- Central location between Gleisdreieck & Potsdamer Platz with excellent connectivity.
- Large roof terrace with breathtaking views over Berlin.
- Actively contribute your expertise and expand your knowledge in close collaboration with our VP of Tech.
- Agile and modern mindset - open communication - every voice counts.
- Exciting areas of responsibility: practical legal knowledge.
- We offer exciting tasks and practical legal knowledge – you can actively shape our journey.
- Feedback is not just a cliché for us, but a real game changer: We rely on collective growth.
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Benefits
Health, Fitness & Fun
Food & Drink
Job Locations
This is your employer
Legalhero GmbH
Legal Hero GmbH, based in Berlin, is an advanced company that offers a digital platform for managing legal protection claims. The company focuses on the digitization of processes related to legal claims reporting and processing. Since its founding in 2017, Legal Hero has positioned itself as a significant startup in the legal tech sector.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication