Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Moers, Rheinberg, Kamp-Lintfort, Krefeld
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop and maintain IT systems in the Microsoft environment, perform installations, provide on-site technical support, and optimize IT security for our clients through active monitoring and troubleshooting.
Job Technologies
Your role in the team
- As an IT generalist, you develop and maintain the IT landscapes in the Microsoft environment for our clients.
- Proactive management of IT systems, ensuring smooth IT operations through the installation of hardware and software, as well as IT support for our end customers (helpdesk/phone, remote maintenance, and on-site), will be your daily business.
- First point of contact for our customers' service inquiries.
- Technical Support (Helpdesk/Phone, Remote & On-site).
- Administration of IT systems in the Microsoft environment / Setup of complete workstation systems (servers, clients, and peripherals) and the associated software.
- Ensuring IT security: patch management, firewall administration, backup strategies, endpoint security.
- Troubleshooting and repair of client hardware.
- Independent execution of initial IT projects.
- Work in a modern, agile environment with experienced and pleasant colleagues.
- Monitoring of our clients' client and server systems and ensuring their availability.
- Analysis, troubleshooting, and documentation of hardware and software issues via phone, remote, and on-site.
- Execution of VoIP customer projects (after your onboarding and certification).
- Long-term prospects in a high-tech environment with stable growth.
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Our expectations of you
Education
- Ideally, you have completed a technical training, e.g., as an IT specialist (m/f/d) for system integration, IT systems sales professional, information technology assistant, or have comparable experience and knowledge.
Qualifications
- Very good knowledge of Windows 11 operating system and the common Microsoft Office products.
- Basic knowledge in the administration of Windows Server and Microsoft 365.
- Solid networking knowledge (DHCP, DNS, routing, NAT).
- Knowledge in the field of VoIP (preferably Starface) or Teams telephony is advantageous.
- Solution-oriented, independent, and reliable, with a systematic approach to work.
- Analytical skills and a quick grasp of concepts.
- Teamwork, curiosity, resilience, and willingness to familiarize oneself with new technologies and areas of responsibility.
- Customer orientation and communication skills.
- Class B driver's license.
- Very good knowledge of German (at least C1).
- Proficiency in spoken and written English (at least B2).
- Willingness to learn and flexibility.
- Experienced colleagues will guide you during your onboarding and are available to support you with advice and assistance.
Experience
- Experience and knowledge in the areas of Backup (preferably Veeam) as well as Exchange Online.
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What we offer
- Create your success story! With the NIEDERRHEIN.IT specialization paths, your strengths and know-how are promoted individually.
- Currently, you have the opportunity to further develop in areas such as network and firewall administration, endpoint security: EDR / MDR solutions with Sophos and Defender Business, Microsoft 365: administration of SharePoint, CoPilot, Teams, support and projects with Starface telephone systems, Windows Server configuration & administration.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Systemhaus Niederrhein GmbH
Systemhaus Niederrhein GmbH is a reputable IT service provider based in Rees, Niederrhein. Since 2002, the company has offered comprehensive support in IT, web, and telephony technologies. With a team of 15 employees and a revenue of 1.85 million euros, it is a reliable partner for digital solutions in the region.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Junior IT Administrator
- Location
- Moers, Rheinberg, Kamp-Lintfort, Krefeld
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
