Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Mönchengladbach
- Working Model
- Onsite
Job Technologies
Your role in the team
- Independent processing of incoming tickets in the IT ticket system as well as providing support by telephone, remote maintenance or on-site.
- Identification and resolution of fault messages and their documentation.
- Independent system support and system administration in client operation.
- Support with IT projects such as rollouts and release changes.
- Implementation and planning of security solutions on behalf of customers.
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Our expectations of you
Education
- Successfully completed vocational training in the IT field and/or university degree in computer science.
Qualifications
- Fluent written and spoken German and English skills.
- Good knowledge of Windows systems.
- Customer-oriented and reliable working style as well as a quick grasp of things.
Experience
- First professional experience in 1st & 2nd level support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
1st & 2nd Level Supporter
- Location
- Mönchengladbach
- Working Model
- Onsite
- Diversity
- Open for all genders
