Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bellheim
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are responsible for providing IT support to our clients, handling ticket requests, performing troubleshooting, and assisting with the rollout of new technologies both on-site and remotely.
Job Technologies
Your role in the team
- You are responsible for ensuring smooth IT operations for our clients.
- You support IT projects and the rollout of new technologies at the client's site.
- You handle support requests via ticket system and resolve them on-site or remotely.
- You analyze problems and perform troubleshooting.
- You escalate more complex issues to higher support levels.
- You document your tasks in the ticket system.
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Our expectations of you
Education
- You have completed training as an IT specialist for system integration or a comparable qualification.
Qualifications
- You can solve customer problems with your friendly manner.
- You are a communication talent (German at least C2)
- You possess a valid driver's license and also present yourself professionally at the customer's site.
- You have a good overview of complex issues and can quickly identify connections.
- You organize yourself independently and in a structured manner.
Experience
- You are familiar with Windows systems (clients and servers), have experience with Active Directory and M365.
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What we offer
- Best training and further education with specializations and career paths
- Company pension scheme
- Occupational Health Account
- Flat hierarchy and a culture of feedback and appreciation
- Open culture of knowledge sharing and teaching formats
- A modern building and work environment with a large team for support
- Selection of work equipment
- Flexible working hours
- 50€ employee card for monthly, tax-free bonus payments
- E-bike or bike via our Jobrad offer or public transport job ticket
- Home office by arrangement
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
BRANDMAUER IT GmbH
As an established company in the IT sector since 1989, BRANDMAUER IT GmbH offers comprehensive IT services, including IT security and cloud solutions, for medium-sized businesses.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system administrator first level support
- Location
- Bellheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
