Technical Support Clerk

DEKRA Arbeit GmbH

Job

In this role, you will record malfunctions, coordinate service technician schedules, and create offers for maintenance and repair services while maintaining customer and service data.

Job summary

This listing has been machine translated. Show original

Your role in the team

  • Recording and forwarding of fault reports and service requests.
  • Support in scheduling service technicians.
  • Creation and tracking of quotes for service, maintenance, and repair services.
  • Maintenance of customer, order, and service data.
  • Creation and storage of service and order documentation.

Our expectations of you

Education

  • Successfully completed commercial or technical vocational training.

Qualifications

  • Strong customer and service orientation.
  • Organizational skills and a structured way of working.

What we offer

  • A permanent employment contract according to the DGB/GVP collective agreement.
  • Fair compensation and additional benefits.
  • An acquisition perspective by the client company.
  • Challenging and diverse tasks.
  • Company bike leasing for your commute and leisure time.
  • Free parking spaces directly at the location.

Benefits

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Magdeburg
    Sachsen-Anhalt, Germany

About your employer

As a subsidiary of DEKRA SE, DEKRA Arbeit GmbH is a leading provider of personnel services in Germany and Europe, assisting companies in finding qualified professionals.

Company type
Established Company
Work model
Onsite, Hybrid, Full Remote
Industry
Recruitment Agency
  • Tröger & Cie. AktiengesellschaftNuremberg, Regensburg, Bayreuth

    • Easy Apply
    • Hybrid
    • Onsite
    • Full Time

    Anyone who joins here not only designs software – they bring machines to life that are recognizable on real construction sites. Software Developer (m/f/d) Basic Engineering Our client is an internationally leading manufacturer of technically...

    • Ethernet
    • C
    • Git
    • Python
    • Bash
    • Linux
    • C++
    • CAN
    • J1939
    • +4
    • +5
  • Öko-Institut Consult gGmbHFreiburg im Breisgau, Berlin

    • Easy Apply
    • Hybrid
    • Onsite
    • Part Time/Full Time

    Operation, monitoring, and further development of the network infrastructure. Administration and configuration of firewalls, routers, and switches. Ensuring network availability, performance, and security. Participation in IT security concepts and...

    • TCP/IP
    • Active Directory
    • Windows
    • Microsoft Exchange
    • Office 365
    • Linux
    • VLAN
    • +4
  • Die Deutsche RentenversicherungBerlin

    • Hybrid
    • Onsite
    • Part Time/Full Time

    Area of responsibility “DRV Bund IT” is the service provider for Deutsche Rentenversicherung Bund, developing and operating a complex IT system landscape in close coordination with its customers. Our “IT4IT” domain provides IT departments across DRV...

    • Docker
    • GitLab
    • Jenkins
    • OpenShift
    • Grafana
    • PostgreSQL
    • ArgoCD
    • +2
    • +4

Technical Support Clerk

DEKRA Arbeit GmbH