Job
- Level
- Junior
- Job Field
- IT, System
- Employment Type
- Part Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will be the first point of contact for technical inquiries, manage Apple devices via Jamf, conduct onboarding and offboarding processes, and handle network requests and user access management.
Job Technologies
Your role in the team
- Does managing the technical infrastructure, providing operational support, and solving technical issues for your colleagues bring a smile to your face? Are inventorying and managing hardware and software licenses a breeze for you? Then you are exactly right with us!
- As a Junior Apple IT System Administrator, you are the first point of contact for technical issues and inquiries from the team in first-level support and support the operations team in optimizing and customizing internal processes.
- Management of Apple devices via Jamf (MDM), including customizing policies and deploying software.
- Inventory and management of hardware assets through asset management
- Administration, identity and access management via M365 and Azure AD (Entra), and user management of various other agency tools such as Notion, Adobe, etc.
- First-level ticket support for technical inquiries from the team
- Support in capturing IT requirements, as well as potential solutions and processes, e.g., in Notion.
- Technical onboarding and offboarding including the activation and deactivation of all accesses, license and contract management for all colleagues' devices, etc.
- Basic management of VPN and user access (Synology) and support for simple network issues.
- Management of Logitech conference hardware
- Ongoing communication with our CIO and the external IT consultant on more complex IT topics.
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Our expectations of you
Education
- Vocational training in the field of computer science and/or comparable initial work experience
Qualifications
- Good knowledge of operating systems such as macOS, iOS, or basic knowledge of Windows and Linux is advantageous.
- Good knowledge in the areas of M365 (Azure AD), networking topics, and the Apple ecosystem.
- German: Negotiation skills, English: at least basic knowledge
Experience
- First experience with MDM solutions such as Jamf, Intune, or NinjaOne would be desirable.
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What we offer
- At StoryMachine, you can expect a dynamic environment with flat hierarchies where your ideas and sense of responsibility are valued.
- You will be given challenging and diverse tasks from the very beginning that will unlock your potential and promote your personal development.
- Additionally, you have the opportunity to work independently in your new role and to develop further.
- We value regular feedback discussions, during which we not only give you feedback but also actively seek your input.
- With us, you will find a warm, diverse, and ambitious team that aims to achieve great things together.
- We also organize regular team events such as weekly team lunches and various joint activities.
- We are committed to promoting a healthy work-life balance and support you in harmonizing your professional and private life.
- To support you through every phase of life, we offer the full service of the holistic mental health platform from nilo.health.
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Job Locations
This is your employer
Storymachine GmbH
Storymachine GmbH, based in Berlin, is an agency that focuses on data-driven storytelling. Founded in 2017 by Kai Diekmann, Michael Mronz, and Philipp Jessen, it offers strategic consulting in communication and content generation for companies, individuals, and public institutions. Its clients include renowned companies and personalities.
Description
- Company Type
- Digital Agency
- Working Model
- Onsite
- Industry
- Advertising, Marketing, PR
Junior Apple IT System Administrator
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
