Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Augsburg
- Working Model
- Onsite
Job Summary
In this role, you handle IT requests, categorize error reports, and maintain a ticket system for documentation while performing user administration and data modifications.
Your role in the team
- Acceptance of all error messages and IT requests (by phone, email, via ticket system)
- Categorization and analysis of received errors and requests
- Informing the team management about critical system states
- Managing and maintaining a ticket system (documentation of calls, problem description)
- User administration, data adjustments, and permission management
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Our expectations of you
Qualifications
- Enrolled student (m/f/d) in a program such as Business Administration/Business Informatics/Industrial Engineering/Computer Science or a comparable field.
- Excellent knowledge of typical Office programs
- Structured, dynamic, and independent working style
- Willingness to familiarize oneself with new IT systems
- Excellent organizational and communication skills in dealing with various departments and clinics.
- Sense of responsibility and ability to work in a team
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What we offer
- A work environment where independent work and the contribution of one's own ideas and concepts are encouraged.
- Remuneration according to Tarifvertrag EG 2 TV-L depending on qualifications and professional experience, including the social benefits customary in the public service (company pension scheme, annual special payment).
- Structured onboarding concept and an appropriate onboarding period
- Consulting and information services at the family office on balancing family and work responsibilities.
- Support in personal and professional development through individual development and training opportunities within our own academy.
- Attractive offers within the scope of corporate health management, such as yoga classes, fitness programs, and much more.
- Employee benefits in various companies
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Benefits
More net
Work-Life-Integration
Job Locations
This is your employer
Universitätsklinikum Augsburg
As one of the largest university hospitals in Germany, the Augsburg University Hospital combines nearly all medical specialties and offers top-notch care. With over 7,400 employees, it is a central player in medical research and education.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Student trainee IT user service
- Location
- Augsburg
- Working Model
- Onsite
- Diversity
- Open for all genders
