Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Brunswick, Osnabrück, Emden, Hanover, Lüneburg, Oldenburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle 3rd-level support tickets, develop file and print services, evaluate technical solutions in the test center, and provide technical advice to customers on storage systems and new technologies.
Job Technologies
Your role in the team
- You are working in 3rd-level support, handling problem tickets and assisting in the technical development of file and print services as well as the Dynamic Host Configuration Protocol (DHCP) service.
- They develop hardware releases including releases of printer drivers, conduct their evaluation, and assess printer-specific software (All-in-One devices, multifunction devices, etc.) in the test center.
- For newly implemented technology in the test center, you will also conduct the evaluation.
- You provide technical consulting to clients.
- They reorganize existing storage systems for new clients according to security concepts using internal pre-products (e.g., object storage, FAS storage solutions, etc.).
- You participate in the automation of operational processes and provide technical support for nationwide tenders across Europe for the state of Lower Saxony.
- They develop necessary concepts and operational documentation and continuously update them.
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Our expectations of you
Education
- You hold a completed university degree (Bachelor or equivalent university qualification) in Computer Science or another IT-related field, or
Experience
- You have at least four years of professional experience in IT.
- Practical experience in various operational environments, including MS Windows Server environments and other core application systems with associated management tools for monitoring and administration, as well as in the areas of File and Print services and DHCP, is advantageous for performing the duties.
- Additionally, the following skills are desirable: - Several years of experience in customer consulting - Expertise and experience with the command-line tool PowerShell - Experience in the networking field, especially regarding service-relevant protocols
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What we offer
- A meaningful job: You advance the country and make an important contribution to society.
- Security you can rely on: With us, you benefit from all the advantages of the public service.
- Flexibility that fits your life: flexible working hours, home office, and part-time models give you the freedom you need.
- A team you can rely on: We support each other and treat each other with respect.
- A reliable salary: You earn according to the collective agreement for the public service of the federal states (TV-L).
- Additional recognition: You will receive a contractual special payment at the end of the year.
- More time for yourself: Enjoy up to 30 days of vacation per year, plus time off on Christmas Eve and New Year's Eve.
- Retirement provision with a future: Our supplementary pension scheme is comparable to company pensions in the private sector.
- Making progress easy: With personalized training programs, we support you in forging your own path.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
IT.Niedersachsen
The Landesbetrieb IT.Niedersachsen is the central IT service provider for the Niedersächsische Landesverwaltung as well as some municipalities. More than 800 employees are responsible for central IT components for more than 100,000 users and workers as well as more than 28,500 desktop computers. As a full-service provider, IT.Niedersachsen offers, among other things, an appropriate network infrastructure, data centers, desktop management, consulting and operation solutions as well as security solutions.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
System Administrator
- Location
- Brunswick, Osnabrück, Emden, Hanover, Lüneburg, Oldenburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
