Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berlin
- Working Model
- Onsite
Job Summary
In this role, you will support users in 1st-level IT support, develop solutions in MS Access, organize events, assist digitalization projects, and manage projects using Jira and Confluence.
Job Technologies
Your role in the team
- You provide support to users in IT 1st-level support with a focus on the rveService procedure, eApplication/Expert version.
- Maintaining and developing solutions with our customized MS Access databases is just as much part of your responsibilities as planning and organizing internal and cross-institutional events and video conferences.
- You oversee projects with Jira and create project documentation in Confluence, as well as participate in transformation projects and implement digitalization tasks in the IT sector.
- Furthermore, you will assist in the program expansion of the session management system ALLRIS and actively participate in line and project work.
- You are the competent contact person for the Self-Administration Office in all IT-related matters and applications.
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Our expectations of you
Education
- You hold a successfully completed university degree (Diploma FH, Bachelor's, or equivalent) in the field of Computer Science or a successfully completed vocational training in Computer Science with initial professional experience in IT, or a successfully completed commercial or administrative vocational training with further education in Computer Science and several years of relevant professional experience.
Qualifications
- You have solid knowledge of MS ACCESS databases and are confident in handling MS Office programs.
- You have solid knowledge of VBA and [VB.NET] or comparable programming languages.
- Knowledge of databases and SQL is desirable.
- Knowledge of JIRA and Confluence is an advantage.
- A confident demeanor and target audience-appropriate communication, both spoken and written, with various target groups, are a matter of course for us.
- A strong organizational talent and an independent working style complete your profile.
Experience
- Ideally, you have professional experience in customer support at an IT hotline.
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Benefits
More net
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Die Deutsche Rentenversicherung
The name Deutsche Rentenversicherung is the one under which the duties of statutory pension insurance in Germany are performed by different public bodies of law in Bundesträger and Regionalträger from 1 October 2005 onwards.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
IT support employees
- Location
- Berlin
- Working Model
- Onsite
- Diversity
- Open for all genders
