Job
- Level
- Lead
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 71.000 to 104.040€ gross/year
- Location
- Berlin, Nuremberg, Munich, Rheinbach
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you monitor the Windows Server platform, analyze system crashes and performance bottlenecks, handle technical issues in 2nd level support, and manage IT documentation as well as change processes.
Job Technologies
Your role in the team
- Administration, operation, and maintenance of the Windows Server platform and applications running on it for the Bundeswehr.
- Responsibility for monitoring and maintaining the deployed systems.
- Analysis of system crashes, performance bottlenecks, and critical errors directly in customer environments (Windows, databases, networks).
- Responsibility for highly complex, escalated technical issues in the on-premise environment.
- Processing of faults via remote maintenance or diagnostic procedures as well as troubleshooting remotely at the user's site.
- Incident, problem, and change management in 2nd level as well as support for 3rd level tickets.
- Maintenance and further development of technical documentation.
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Our expectations of you
Education
- Completed IT vocational training (e.g., Fachinformatik for System Integration) or comparable professional experience.
Qualifications
- Operating Systems: In-depth expert knowledge in Windows Server enterprise environments (including Active Directory, Group Policies, Virtualization).
- Infrastructure & Networks: Excellent understanding of network protocols (TCP/IP, DNS, Routing) and relational databases (MSSQL).
- Debugging skills: In-depth understanding of reading log files, event viewers, network traces (e.g., Wireshark), and expert knowledge in code debugging (e.g., PowerShell, Bash, .NET, C++).
- Soft skills: Analytical thinking, assertiveness in crisis management, and a structured approach to work.
- Basic knowledge in using MS Office products (Word, Excel, PowerPoint).
- Basic knowledge in the use of ticket systems and ITIL processes.
- Fluent in German, both spoken and written, with a good understanding of English technical manuals and technical terminology.
Experience
- At least 7 years of solid professional experience in Windows Server administration (installation, configuration, monitoring).
- Automation & Scripting: Extensive experience in automating IT processes and routine tasks using PowerShell and/or Ansible.
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What we offer
- Through diverse and socially relevant tasks, we ensure the smooth IT operations and digitalization of the Bundeswehr.
- Our common goal unites us. For us, a respectful Umgang miteinander and a strong team spirit are fundamental.
- The compensation ranges between €71,000 and €104,040. The actual amount will be determined based on your scope of responsibilities as well as your experience and skills.
- We offer 30 days of annual leave, 1 traditional day off, plus options for individual adjustments.
- Through our benefit app, you receive a monthly credit and can additionally secure tax advantages on public transport tickets.
- We enable flexibility to balance work and private life, for example through remote work or trust-based working hours.
- We support professional and personal development through tailored measures as well as free access to LinkedIn Learning.
- Our JobRad offer allows leasing up to 2 bicycles.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
BWI GmbH
At the IT Service Center of the Federal Government, we offer comprehensive IT services under one roof. With over 4,000 employees, we are one of the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who share our passion and are searching for challenging IT projects to help shape Germany's future.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.6
Engineering
2.7Workingconditions
4.4Culture
3.7Career Growth
3.6
Lead System Engineer - Windows Server Platform Operations
- Salary
- 71.000 to 104.040€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.43.142 to 60.085 € net/year · Tax class I
- Location
- Berlin, Nuremberg, Munich, Rheinbach
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
