Job
- Level
- Junior
- Location
- Dusseldorf
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
Job Summary
You will assist the IT Infrastructure team in 1st and 2nd level support, handle technical queries regarding Windows, macOS, and MS Office, and optimize processes to enhance user satisfaction and efficiency.
Job Technologies
Your role in the team
- Are you a problem solver who enjoys helping colleagues quickly and pragmatically with technical questions?
- As a working student in IT Support (m/f/d), you support our IT Infrastructure team in 1st and 2nd level support and help ensure that our daily work runs smoothly.
- You work closely with the team and support both in daily operations and in optimizations related to Microsoft 365 and our in-house infrastructure.
- Primary contact: You support colleagues in First Level Support for Windows clients, macOS, printers, MS Office, as well as common application programs, and handle support requests in a structured manner until resolution or appropriate escalation.
- Onboarding Support: You assist the helpdesk team with onboarding new employees, set up PC workstations, and ensure that equipment is ready and available on time.
- Workplace Checks: You inspect IT workstations for functionality, assist with error analysis, and help implement standards for stable setups in daily operations.
- Process and Infrastructure: You support projects aimed at process and infrastructure optimization and contribute to topics such as stability, user satisfaction, and efficiency.
- Work model: You primarily work on-site at our office in Düsseldorf and ideally come to the office 2 to 3 times a week.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- You are enrolled at a university.
- You are familiar with setting up and operating printers and scanners and approach troubleshooting in a structured manner.
- You have basic knowledge of common Office applications.
- You communicate confidently in German, both verbally and in writing, and have good English skills.
Experience
- You have advanced basic knowledge of IT systems and ideally experience in setting up and commissioning PC workstations with Windows 11 and macOS.
This text has been machine translated. Show original
What we offer
- Design your workday in a way that fits your studies perfectly – we support your individual needs!
- Teamwork is highly valued here! You will have direct contact with decision-makers and can contribute your ideas.
- You have the opportunity to lead your own projects and further develop your skills in a dynamic environment.
- Make valuable contacts and experience our team at exciting events and team activities.
- Stay fit and healthy – we promote your well-being with attractive fitness offers!
- Enjoy a healthy snack and beverage bar that helps you power through the day.
- Benefit from exclusive offers and discounts on a wide range of products and services – an extra bonus for your wallet!
This text has been machine translated. Show original
Benefits
Work-Life-Integration
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏸Educational Leave/Sabbatical
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
Higher Take-Home Pay
Health, Fitness & Fun
Food & Drink
Job Locations
About Your Employer
auxmoney
We turn many small things into one big whole. We turn money back into what it once was--a tool for exchange between people. We believe that the really big money doesn't lie in a safe, but rather in the community. We believe in people.
Description
- Founding Year
- 2007
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Werkstudent IT Support
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
