Logo Aschert & Bohrmann GmbH

Support User Helpdesk

Job

  • Level
    Experienced
  • Job Field
    IT, Support
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Cologne
  • Working Model
    Onsite
  • Job Technologies

    Your role in the team

    • 1st level support for hardware and software inquiries.
    • Acceptance and processing of incidents via ticket system, telephone, or email.
    • Setup and support of IT workstations.
    • Documentation of incidents and solutions.
    • Support in IT management for locations.

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    Our expectations of you

    Education

    • Completed IT-related vocational training or a comparable qualification.

    Qualifications

    • Customer-oriented communication and technical affinity.
    • Proficient handling of MS Windows and Office applications.
    • Very good German language skills.

    Experience

    • First experience in Helpdesk or IT support.

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    Benefits

    Work-Life-Integration

    Job Locations

    • Location Cologne

      Nordrhein-Westfalen

      Germany

    This is your employer

    Aschert & Bohrmann GmbH

    Aschert & Bohrmann GmbH

    Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.

    Description

  • Company Type
    Recruiting Agency
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Recruitment Agency
  • Logo Aschert & Bohrmann GmbH

    Support User Helpdesk

    Location
    Cologne
    Working Model
    Onsite
    Diversity
    Open for all genders

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