Job
- Level
- Senior
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Job Field
- IT, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will drive platform reliability and scalability, lead cross-functional initiatives, and provide mentorship in reliability engineering practices, ensuring system resilience and operational excellence.
Job Technologies
Your role in the team
- We are looking for a Staff Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering.
- Your mission will be to act as a technical leader driving Doctolib's reliability and scalability at a European scale, ensuring our platform remains reliable, debuggable, and resilient across infrastructure, observability, and cross-cutting reliability initiatives.
- You will play a pivotal role in a team driving reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey.
- This role sits at the intersection of infrastructure, developer experience, and product engineering.
- You'll act as a technical leader and strategic partner to SREs, software engineers, and product teams, guiding decisions, mentoring engineers, and driving cross-cutting initiatives that elevate our operational maturity.
- Lead large-scale cross-cutting reliability initiatives across the platform, spanning infrastructure automation, observability, and incident management.
- Identify and drive improvements to incident detection, response, and postmortem analysis capabilities.
- Define and evolve SLOs, error budgets, and alerting standards across multiple product teams.
- Take part in the on-call rotation, and actively contribute to improving our on-call experience by refining alerting, reducing noise, and ensuring actionable telemetry.
- Serve as a mentor and technical coach to senior engineers, helping elevate the craft of reliability engineering across the company.
- Influence strategic decisions by providing technical guidance to leadership and representing reliability engineering in architectural reviews and platform discussions.
- Partner with software engineering teams to embed reliability practices early in the development lifecycle.
Our expectations of you
Qualifications
- Have implemented and operated SLIs, SLOs, and error budgets in production.
- Have a strong systems engineering background with fluency in at least one backend programming language (e.g., Go, Python, Ruby).
- Have a proven ability to lead through influence: setting technical direction, driving consensus, and mentoring engineers across teams.
- Are comfortable balancing long-term architecture work with fast, iterative improvements.
- Have clear, concise communication skills, both written and verbal, with the ability to drive alignment in ambiguous environments.
- Partner with feature teams to accelerate their production readiness, providing hands-on guidance on reliability best practices, launch reviews, and operational standards before go-live.
- Are fluent in English.
Experience
- Have extensive experience (8+ years) in SRE, platform engineering, or infrastructure roles within a large-scale, multi-team production environment.
- Have proven experience with cloud platforms such as AWS, GCP, or Azure.
- Have strong experience with containerization and orchestration technologies, Kubernetes is a must, its deployment and scaling strategies ecosystem.
- Have experience managing on-call rotations and leading incident response in high-stakes environments.
What we offer
- A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib.
- 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days).
- Work from abroad for up to 10 days per year thanks to our flexibility days policy.
- Company health insurance with great supplementary benefits through our partner Allianz.
- Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period).
- The Doctolib Parent Care program, which includes one month additional parental leave and much more.
- Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth.
- Free mental health and coaching services through our partner Moka.care.
- Subsidized sports membership through our partner Urban Sports Club.
- A flexible workplace policy offering both hybrid and office-based mode.
- Alongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit.
- For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support.
- Relocation support in case of international mobility.
- Access to the best AI tools for coding, development and dedicated training.
Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Doctolib
Doctolib is an innovative company in the digital health sector that offers a platform for organizing medical appointments. It supports both doctors and patients in optimizing the appointment management process and improving communication.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Staff Site Reliability Engineer
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
