Level
Experienced
Location
Münster (Hessen)
Working Model
Onsite
Job Field
IT, Data, DevOps
Employment Type
Full Time
Contract Type
Permanent employment

Job Summary

In this role, you will develop a powerful cloud architecture for CRM data on Google Cloud. You will optimize data pipelines, create dashboards for analytics, and collaborate closely with teams on data-driven decisions.

Job Technologies

Your role in the team

As a Cloud Data Engineer (m/f/d), you are responsible for the development, operation, and further development of our cloud-based CRM data architecture on the Google Cloud Platform.
You ensure that customer data is available in high quality, build scalable data pipelines, and create the analytical foundation for data-driven decisions - especially in the CRM context.
Cloud & Data Architecture: Design, development, and further enhancement of our CRM data architecture on the Google Cloud Platform - with a focus on BigQuery.
Data Engineering & Processing: Development and optimization of data pipelines to ensure high data quality for downstream CRM processes.
Data Modeling: Design and maintenance of scalable data models in BigQuery for analytics, reporting, and integration of operational platforms.
Reporting & Dashboarding: Development, maintenance, and enhancement of dashboards and reports for measuring the performance of CRM initiatives (e.g., Data Studio, SAC).
Customer Analytics: Conducting data-driven analyses based on BigQuery to derive concrete actionable recommendations.
IAM & Security: Management and further development of access control concepts (IAM) within the GCP infrastructure to ensure data security and compliance.
Cross-functional Collaboration: Close cooperation with cross-functional teams and external partners for the technical implementation of data-driven initiatives.
Technical Project Management: Independent management and coordination of technical (sub-)projects in the CRM data platform area.

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Our expectations of you

Education

Successfully completed studies in Business Administration, (Business) Informatics, Data Science, Mathematics, or a comparable field.

Qualifications

Analytical, structured, and solution-oriented working approach with the ability to present complex issues in an understandable manner.
High level of initiative, strong communication skills, and team spirit, with an interest in digital trends, eCommerce, and innovative CRM technologies.

Experience

Extensive hands-on experience with Google Cloud Platform - particularly BigQuery, Cloud Functions, Dataflow, or comparable GCP services - ideally complemented by knowledge in building ETL/ELT data pipelines, data modeling, as well as IAM and cloud governance.
Good SQL skills as well as ideally experience with a programming language for data processing (e.g., Python).
Experience in building dashboards and reports (e.g., Looker Studio, SAC, or similar).
Experience in technical project management - ideally in agile environments - with the ability to independently plan, control, and successfully implement technical work packages.
Experience in the CRM environment or with Customer Engagement Platforms (e.g., Braze) is advantageous.

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What we offer

In the world of books, there is room for every story and every perspective.
At Thalia, we firmly believe that diversity and a culture of appreciation are key drivers of creativity and innovation.
Therefore, we explicitly welcome applications from people of all backgrounds, religions, gender identities, sexual orientations, ages, and abilities.
Part-time positions are also very welcome with us.