Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Aschheim
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will monitor and support clients on-site with hardware and software issues, perform troubleshooting, and administer Microsoft environments to ensure smooth operations.
Job Technologies
Your role in the team
- Onsite support at our clients' locations (SMEs)
- Technical support for hardware (PCs, monitors, printers, notebooks, scanners, servers, multifunction devices, telephones)
- Client support and administrative server activities (including M365)
- Error analysis and troubleshooting on client and server (hardware and software)
- Performing hardware and software updates
- User support and training
- Execution of Managed Service activities
- Documentation in the ticket system
- Administrative tasks in the Microsoft Server environment (AD, DNS, FS, M365, Exchange)
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Our expectations of you
Education
- Completed training as an IT specialist for system integration (m/f/d) or a comparable qualification
Qualifications
- Support of Windows Workstations/Laptops with software: MS Office, custom software, production environments, Mobile Devices
- Specialized knowledge in Windows Client and Server operating systems
- Knowledge in the area of cloud applications (Microsoft 365, etc.)
- In-depth knowledge of client hardware (notebooks, workstations, and PCs) and their peripherals
- Know-how in handling monitoring systems and other MSP portals
- Class B driver's license
- You enjoy communicating with customers and adopt a customer-oriented and confident working style.
- Very good spoken and written German skills, additional languages are welcome.
Experience
- Technical experience in onsite/remote support for end users
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What we offer
- Flexible working hours model
- Corporate Benefits
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Topics You Will Work On
Job Locations
About Your Employer
Nasdo Ag.
Nasdo AG is an IT service provider based in Bavaria, Germany, specializing in customized solutions for IT infrastructure. The family-run company places great importance on a positive working atmosphere and the development of its employees.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT engineer
- Location
- Aschheim
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
