Job
- Level
- Junior
- Job Field
- IT, System
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Dusseldorf
- Working Model
- Onsite
Job Summary
In this role, you will support IT operations, prepare hardware for new employees, and handle IT support requests while gaining valuable hands-on experience in a modern IT environment.
Job Technologies
Your role in the team
- We are looking for a motivated Working Student to join our End User Services team and support day-to-day IT operations across our global organization.
- In this role, you will help ensure employees have the equipment, workplace tools, and support they need to work effectively.
- You will assist with hardware preparation, inventory management, onboarding activities, asset tracking, basic IT support, and administrative tasks while gaining hands-on experience in a modern cloud-first IT environment.
- You will work closely with experienced IT professionals and gain exposure to technologies such as Google Workspace, Okta, Microsoft 365, Slack, Jira Service Management, Kandji, Intune, and other workplace platforms.
- This role is ideal for someone who is organized, reliable, eager to learn, and interested in building a career in IT Operations or End User Services.
- Prepare laptops and other IT equipment for new employees.
- Reinstall, wipe, and reconfigure macOS and Windows devices according to company standards.
- Maintain accurate inventory and asset records.
- Support hardware lifecycle processes, including receiving, shipping, storage, and disposal of equipment.
- Assist with stock management and inventory audits.
- Handle simple IT support requests and service desk tickets.
- Assist employees with common hardware, software, and workplace technology issues.
- Escalate more complex technical issues to the appropriate IT teams.
- Support onboarding and offboarding activities, including equipment handover and collection.
- Assist with workplace setup and meeting room technology checks.
- Support documentation updates and knowledge base maintenance.
- Assist with data entry, asset administration, and operational tracking activities.
- Help maintain operational standards and processes across End User Services.
- Support IT projects and operational initiatives as needed.
- Contribute to keeping IT workspaces, storage areas, and equipment organized.
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Our expectations of you
Education
- Currently enrolled at a university or higher education institution.
Qualifications
- Interest in IT Operations, End User Services, or workplace technology.
- Basic understanding of Windows, macOS, and common workplace applications.
- Strong organizational skills and attention to detail.
- Willingness to learn and take ownership of assigned tasks.
- Structured and reliable way of working.
- Good communication and interpersonal skills.
- Service-oriented mindset and positive attitude.
- Ability to work independently while collaborating with a wider team.
- English is required, as this role operates in an international working environment.
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What we offer
- We collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world.
- This applies not only to the dress code but also to everything else.
- Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm.
- Enjoy 20 days of annual leave (based on a 5-day week) plus additional days off on Christmas Eve, New Year's Eve, and "Rosenmontag" (Carnival).
- Shop with discounts in our Tonies online shop.
- Access further employee discounts through our Corporate Benefits portal.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
tonies® - Boxine GmbH
We are the Boxine GmbH from Düsseldorf. We produce figurines that we call Tonies. Together with our award-winning playback device - the Toniebox - listening and playing merge into an interactive experience that brings together children, parents and grandparents.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Industry, Production, Trade
Working Student - IT Operations
- Location
- Dusseldorf
- Working Model
- Onsite
- Diversity
- Open for all genders
- English Only
- English only required
