Job
In this role, you will maintain the ERP and CRM systems, provide 1st and 2nd level support, test new functionalities, create trainings, manage master data, and support IT projects throughout Germany.
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Job technologies
Your role in the team
- Support and maintenance of the ERP and other IT systems such as CRM, document management system, and PIM.
- 1st- and 2nd-level support for the systems.
- Acceptance and direct support of user requests.
- Testing new processes and features of the individual applications.
- Organization and training of users regarding changes and updates.
- Article master data maintenance in ERP and PIM.
- Support in IT projects for the implementation of a new CRM system.
- Close collaboration with key users and the group IT in Switzerland.
Our expectations of you
Education
- Completed training in the IT sector or a comparable qualification.
Qualifications
- Willingness to document concepts, processes, and current situations.
- Structured, independent, and solution-oriented working style as well as initiative, sense of responsibility, and team spirit.
- High customer and service orientation.
- Analytical thinking and a high affinity for IT.
- Willingness to travel within Germany to the respective locations.
Experience
- Experience in application, incident, and request management.
- Experience in handling business processes in a manufacturing company.
What we offer
- Permanent employment contract.
- Permanent position in Dankerode.
- Central role in digital transformation in Germany.
- Modern work tools.
- High degree of autonomy and creative freedom.
Topics you will work on
Job locations
About your employer
swisspor Deutschland GmbH, located in Harzgerode OT Dankerode, is a renowned manufacturer of insulation materials. As part of the swisspor Group, the company offers solutions for insulation, sealing, and energy-efficient construction, specializing in the production of EPS-based insulation materials.
- Established Company
- Onsite
- Construction, Real Estate, Building Services
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